Back

Garber Subaru - Service Center

Webster, NY

4.8
276 Reviews

276 Reviews of Garber Subaru - Service Center

Sort by
January 19, 2025

“Scheduled” oil change took 1. 5 hours! More time than I expected or wanted to wait More

by LORMFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
January 12, 2025

I was provided with a video of my car showing me the inspection as it was being serviced CSR informed me of the repairs that should be done and made sure I agreed. She was very helpful and polite. More

by ROM91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliot
Jan 13, 2025 -

Garber Subaru responded

We’re so glad to hear that you found the video inspection helpful and that our CSR took the time to explain the necessary repairs while ensuring you were fully informed. Providing clear communication and great customer service is something we really strive for, and it’s wonderful to hear that we met your expectations. If you need anything else or have further questions, feel free to reach out!

January 11, 2025

Everyone at Garber is always friendly, professional and wanting to give outstanding service, whatever the problem. They even give a complimentary car wash when the job is done, whether the job is hours or More

by GIORDANO112664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
Jan 13, 2025 -

Garber Subaru responded

Thank you so much for your wonderful feedback! We're delighted to hear that you consistently receive friendly, professional service from our team at Garber. It’s great to know that our efforts to make you feel welcome and appreciated stand out, and we’re glad you enjoy the complimentary car wash as well! We truly value your loyalty and look forward to continuing to serve you!

January 10, 2025

I went in with the check engine light on. Although I had checked the gas cap (twice), my attempts did not result in the check engine light going off. The service department confirmed it was More

by I_PRINTPHOTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don T Know
Jan 14, 2025 -

Garber Subaru responded

We’re glad to hear that our service team was able to resolve the issue with the gas cap and turn off the check engine light. Thank you for sharing your experience with us!

January 07, 2025

Chris Carter and Derek were very professional and knowledgeable. They were both very helpful. I will go back there for all my car needs. More

by ROC2662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carter
Jan 08, 2025 -

Garber Subaru responded

We're delighted to hear Chris and Derek were helpful at Garber Randall Chevrolet Subaru. We look forward to assisting you with any future needs!

December 31, 2024

Service was prompt, everything completed as agreed with pleasant and professional staff. Would be happy to have our Ascent serviced here again! More

by MCCLURE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
Jan 02, 2025 -

Garber Subaru responded

Reviews like this make us smile. Thanks for choosing Garber Chevrolet Subaru, we look forward to assisting you with your Ascent next time!

December 30, 2024

Everything I needed to have done was done with my automobile and in a timely manner. More

by HERALDO824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 30, 2024 -

Garber Subaru responded

We're thrilled to see the positive feedback! Thanks for choosing Garber Chevrolet Subaru and let us know if there's anything else we can do for you.

December 28, 2024

As always, service & personnel was great. That's why I bought here I'll keep[ returning More

by NORMLUCY
Recommend Dealer
Yes
Employees Worked With
All employees, did not ask names
Dec 30, 2024 -

Garber Subaru responded

We're glad you always receive great service with our team at Garber Chevrolet Subaru. We appreciate your loyalty and look forward to assisting you next time!

December 27, 2024

They took the car in and were done in less than an hour. Ashley was very professional! More

by MARK14MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 30, 2024 -

Garber Subaru responded

We're thrilled to see the positive feedback! Thanks for choosing Garber Chevrolet Subaru and let us know if we can do anything else for you.

December 17, 2024

We have had 7/8 Subarus from Doyle/Garber. Service/sales staff have always been excellent. waiting for 2026 outback. More

by JMORTILLARO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley/Len
Dec 19, 2024 -

Garber Subaru responded

We're happy to hear you always have excellent experiences with us at Garber Chevrolet Subaru. We hope you enjoy your new Subaru and look forward to assisting you when the 2026 Outback arrives!

1
...