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Garber Subaru - Service Center

Webster, NY

4.8
328 Reviews

328 Reviews of Garber Subaru - Service Center

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July 13, 2025

Garber service has terrible communication and they don't stand behind vehicles they sell. Had to bring a newly purchased used vehicle to them 3x for same issue. On third visit was told repairs were $550. Wa More

by JHULBERT107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan P. Joel Williams
July 09, 2025

There was Great customer service! Nathan was very helpful guiding me through the drop off process. More

by BGDOGMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 09, 2025 -

Garber Subaru responded

Glad we left a good impression on you. Thank you for choosing Garber Chevrolet Subaru Service Center!

July 06, 2025

My sales rep, Adam, was just awesome. He was always patient, kind, honest and respectful with me and my wife. I felt the dealership in general went above and beyond to earn my business an More

by B_LOFASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 09, 2025 -

Garber Subaru responded

We're delighted to hear you had an awesome experience with Adam and our team at Garber Chevrolet Subaru. Congrats on your 3rd car from us and we hope to see you back when it's time for the next one!

July 04, 2025

Anyone we deal with at Garber Subaru has been superior. We are so impressed with the attitude and helpfulness of everyone. It is a pleasure to do business with such an extraordinary dealership. We will More

by L & M Percy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Metildi
Jul 09, 2025 -

Garber Subaru responded

Reading this truly made our day! We’re always striving to provide exceptional customer service to every person who walks through our door, so I’m glad this was your experience while purchasing your new vehicle. Thank you from all of us at Garber Chevrolet Subaru. Let us know when you're ready for the new Forester!

July 01, 2025

My wife and I are very pleased with the results of this service. Please tell Ashley, that I got her message and I will be up there one day this week to have the part installed. More

by GUSBE14564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 02, 2025 -

Garber Subaru responded

We are so happy that our Garber Chevrolet Subaru team earned your 5 stars. Thanks, Gusbe14564!

July 01, 2025

I appreciate that I am able to make Saturday appointments and make them online. The staff are professional and courteous. More

by CIBERT2273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan texted me; I forget the other man’s name in the shop and also the nice young woman.
Jul 02, 2025 -

Garber Subaru responded

Cibert2273 - Your feedback is much appreciated! Thank you for supporting Garber Chevrolet Subaru.

June 23, 2025

The sales guy was very friendly and informative and helped me find the vehicle I was inquiring about. More

by RJONES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Fischer
Jun 27, 2025 -

Garber Subaru responded

Reviews like this make our day! We’re so happy we were able to help you find your new vehicle. Thank you again from all your friends at Garber Chevrolet Subaru.

June 20, 2025

Love the video description and they found the simplest (least expensive) fix, phew. Appreciate them getting it in the day after I called, too. More

by SARAHEBOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 23, 2025 -

Garber Subaru responded

Saraheboyce, we're delighted we could deliver an excellent experience! - Garber Chevrolet Subaru Team

June 20, 2025

Process was timely and efficient. Several cars to choose from. Elvis was friendly, helpful and knowledgeable. More

by BKNOKE
Recommend Dealer
Yes
Employees Worked With
Elvis and Mike
Jun 25, 2025 -

Garber Subaru responded

Thank you for reviewing Garber Chevrolet Subaru! It was so kind of you to share your experience, Bknoke.

June 17, 2025

I could not believe that the dealer screwed up by not transferring the wiring for my hitch when the hitch was transferred from one car to the other. This lead to a real mess for me as I had a rented trai More

by dorotheaprine1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack and the service manager.
Jun 26, 2025 -

Garber Subaru responded

Dorotheaprine1968 - I'm sorry that we didn't leave a better impression during your visit. We apologize for any inconvenience caused. We will address this with our team internally.

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