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Garber Randall Chevrolet - Service Center

Canandaigua, NY

4.8
178 Reviews

178 Reviews of Garber Randall Chevrolet - Service Center

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December 03, 2023

My car failed inspection and they offered me a loaner car so I could get back to my family. They fixed the issues and I was back in my ride in a day and a half. Great service. More

by GRCONSTANTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Glenn was absolutely fantastic. He provided excellent customer service. Answered all of my questions and addressed all of my concerns in a professional and courageous manner. Def More

by RYMICH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Always a seamless, good experience. Attention to detail customer service. Great communication and follow up. More

by RODNEYWLARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
November 29, 2023

Great service! !! My oil change was completed in a timely matter. The waiting room was clean and spacious. More

by JSHIPP46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Alway great service. Kirk Strickland kept me updated on all happenings. Dave Gordon runs a top-notch service department. More

by FULLERFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland, Dave Gordon
November 26, 2023

They actively found a replacement motor for 2015 Equinox. The car did sit for a week before they began working on it. But they did provide a vehicle to drive while they worked on it. Got the vehicle back, ov More

by GORDIEG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Always Great Serivce. Glenn was very helpful at helping me choose new tires for my Blazer. More

by LMDONEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2023

I really enjoy the friendly service especially from Ashley and Heather at the Canandaigua location. More

by AHERKIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

Came in only for annual NYS inspection. As expected, no problems found so simple formality in getting inspection. More

by SJMOSE
Recommend Dealer
Yes
Employees Worked With
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

great experience and great service. so happy with our purchase . great staff = great service ! november More

by weatardo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Seweryn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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