Garber Randall Chevrolet - Service Center
Canandaigua, NY
178 Reviews of Garber Randall Chevrolet - Service Center
Great service. Always up front with charges. Car is left clean when service is completed Always up front with charges. Car is left clean when service is completed More
I took my car in for routine maintenance. My appointment was at 11:00. There was no waiting, service was completed in a timely fashion. Tyler was very helpful in getting my gm points utilized My appointment was at 11:00. There was no waiting, service was completed in a timely fashion. Tyler was very helpful in getting my gm points utilized for payment. More
They seem to be changing policies on a regular basis and no one seems to know anything when you ask a question I’ve been a customer of Farnsworth for over 25 years and sorry to see them gone no one seems to know anything when you ask a question I’ve been a customer of Farnsworth for over 25 years and sorry to see them gone More
The kid was not very friendly to begin with. Asked me about tire rotation, I said please check if they are even then no thank you. When I asked if I could leave the dealership to get dinner whil Asked me about tire rotation, I said please check if they are even then no thank you. When I asked if I could leave the dealership to get dinner while waiting he didn't seem impressed. Once the oil change was completed and I proceeded to pick up my car, he told me a total and I stated it was covered on my purchase agreement. So he went to go talk to my sales rep. Came back and said I should have told him before. I apologized (which I shouldn't have for his unprofessionalism) and stated that I wasn't aware that I needed to state it in the beginning. Perhaps a better way of, okay our apologies for the mis communication, I will adjust and print out new paper. Instead, asked someone out loud for the code to "put in the computer as a write off" and proceeded to be snippy. I went and spoke to my sales rep after, asked what happened and he said he is new and apologized for his non customer service skills because he's new. Well being in a customer focused field, I'd recommend he find some. Once I get my final oil change from my contract, I will find elsewhere for oil changes. More
Have been a customer at Garber Farnsworth Chevrolet for close to 50 years. Our salesman Charlie is very thorough and makes sure we know what all the buttons and screens are for before we leave the lot. close to 50 years. Our salesman Charlie is very thorough and makes sure we know what all the buttons and screens are for before we leave the lot. More
Excellent people to work with I will recommend them in the future to my friends they’re awesome the future to my friends they’re awesome More
Everyone polite and helpful. Service done in a timely manner. Always a pleasant experience at the facility. Service done in a timely manner. Always a pleasant experience at the facility. More
Customer service is excellent here. I love that I can drive right into the garage when it was freezing out. My oil change was quick, I only waiting 35 minutes with an appointment. Great I love that I can drive right into the garage when it was freezing out. My oil change was quick, I only waiting 35 minutes with an appointment. Great work! I’ll be back More
Tech Christian advised I would need some front brake pads by the next oil change and completed my service in approx. 35 minutes. Glenn H. was courteous and detailed in the service performed. Really like thes by the next oil change and completed my service in approx. 35 minutes. Glenn H. was courteous and detailed in the service performed. Really like these guys ! More