Garber Randall Chevrolet - Service Center
Canandaigua, NY
174 Reviews of Garber Randall Chevrolet - Service Center
Service appointment was previously scheduled, when I arrived the service advisors all acknowledged me as I walked in and Tom spoke right up said he would be helping me. This made the experience pleasant arrived the service advisors all acknowledged me as I walked in and Tom spoke right up said he would be helping me. This made the experience pleasant and I had the feeling he knew I was coming and he was totally prepared. Later in the day by phone I was made aware of tire concern. Previously I knew tires were soon in need of replacement and I had been researching a different brand. I have been disappointed with Michelin wear issues. I ok the replacement because of Tom’s phone call. Tom and Bob were able to provide the tires I was requesting. Overall great experience. More
My appointment time was met post on! The service I required was done in a timely manner and all service employees were neat, clean, efficient and knowledgeable. No complaints. Just c The service I required was done in a timely manner and all service employees were neat, clean, efficient and knowledgeable. No complaints. Just compliments. :) More
Great sales people! We had a quick and efficient buying process. Worked with us on trade in value and made the whole experience seamless. We had a quick and efficient buying process. Worked with us on trade in value and made the whole experience seamless. More
Service was good, a little back and forth about possibility of future work needed and the costs associated with those potential repairs, but it all worked out in the end. I was not happy about an possibility of future work needed and the costs associated with those potential repairs, but it all worked out in the end. I was not happy about an nearly two hour appointment for oil change and inspection but possibly because the service clerk was trying to work with the technician, manager and the warranty folks. Still should not have been 2 hours in my opinion though. The clerk was thoughtful and respectful. More