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Garber Randall Buick GMC - Service Center

Canandaigua , NY

4.8
229 Reviews

229 Reviews of Garber Randall Buick GMC - Service Center

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November 21, 2024

Very professional and courteous staff and everyone friendly. Work was done right and kept informed through the whole process. Very happy with my visit. More

by SBICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Pleasure working with with Mr. Strickland as always. Randall is by far the best dealership to work for. More

by KBEERS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that Mr. Strickland and the team at Garber Randall Buick GMC Cadillac made your experience a pleasure! Thanks for sharing your feedback with us!

November 09, 2024

I was given a review of some of the techie settings by Andre and Kirk always has my back for service. More

by CAROLGENECCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
Nov 11, 2024 -

Garber Randall Buick GMC responded

Carol, we're delighted to hear that Andre and Kirk provided you with excellent service at Garber Randall Buick GMC Cadillac. Thank you for sharing your experience!

November 08, 2024

Kirk and his team always do an excellent job scheduling and repairing my vehicle. He always has a loaner vehicle available if needed & asks if I'd like the vehicle washed. Who could ask for more. More

by ALAN DEBUONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Garber Randall Buick GMC responded

Alan, we're delighted to hear that Kirk and the team at Garber Randall Buick GMC Cadillac consistently provide you with excellent service. We appreciate your kind words and look forward to continuing to meet your needs!

November 07, 2024

Mike always goes above and beyond to make sure things are done right whenever my vehicles are brought in. More

by SAVAGE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that Mike consistently provides exceptional service at Garber Randall Buick GMC Cadillac. Thank you for sharing your experience with us!

October 30, 2024

As a widow, oil change, rotating of tires, are all new experiences for me. From making the appointment to actually having the work done, everyone was kind and professional. I sat in the waiting area for More

by CTCTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Penna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Garber Randall Buick GMC responded

We're so pleased to hear that your experience at Garber Randall Buick GMC Cadillac was comfortable and professional. Our team is always here to assist you with any of your vehicle needs. Thank you for choosing us!

October 30, 2024

They're always professional and the customer service from everyone is alway top notch . their always accommodating and professional More

by JPK5167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Garber Randall Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Garber Randall Buick GMC Cadillac consistently provides top-notch service. We appreciate your support and look forward to serving you again in the future!

October 22, 2024

Sam was great to work with for the purchase and everyone in the sales office has been helpful with my growing electric car charging knowledge. The service section is always top notch and Kirk has always bee More

by CAROLGENECCO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Macaluso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitiry Akselrod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Garber Randall Buick GMC responded

Carol, we're delighted to hear that Sam and Kirk provided such excellent service at Garber Randall Buick GMC Cadillac. Thank you for sharing your experience with us!

October 10, 2024

They always do a great job on my car and everyone there make you feel welcomed when you walk in the door. More

by CBOYCE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Garber Randall Buick GMC responded

We're delighted to hear that you consistently feel welcomed and receive great service at Garber Randall Buick GMC Cadillac. Thank you for your kind words, and we look forward to seeing you again!

October 04, 2024

I had to bring in my Cadillac for service and a recall. I asked for a loaner and was told none was available. My wife followed me in to drop off the car instead of me waiting. I received a call that day sa More

by SCANMAN1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirk Strickland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Garber Randall Buick GMC responded

Thank you for sharing your experience. I apologize for the inconvenience with the loaner vehicle situation and any disruption it caused to your plans. We strive to provide a seamless service experience, and it seems we fell short this time. If there's anything further you'd like to discuss or if there are other concerns, please feel free to reach out.

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