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Garber Randall Buick GMC

Canandaigua , NY

4.8
336 Reviews
Call Dealership (585) 394-0050

5375 Thomas Road

Canandaigua , NY

14424

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336 Reviews of Garber Randall Buick GMC

September 10, 2023

I love working with matt one of the best salesman out there very easy to use and very knowledgeable would recommend to everybody More

by ANDREYKCK9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Thomas
Report | Print
Sep 13, 2023 -

Garber Randall Buick GMC responded

Andrey, we're so glad to know you had a great experience with Matt at Garber Randall Buick GMC Cadillac. Thanks for recommending us!

September 10, 2023

The team at Garber Randall always do a great job. The treat you livery well. More

by ANDREW.BOSCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Report | Print
Sep 13, 2023 -

Garber Randall Buick GMC responded

ANDREW.BOSCO1, thank you for trusting Garber Randall Buick GMC Cadillac with your business!

September 09, 2023

My service writer Kirk Strickland was helpful, knowledgeable and courteous. Kept me informed on the progress of service. More

by PMGERMAN8554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Sep 12, 2023 -

Garber Randall Buick GMC responded

We're glad to know that Kirk Strickland was able to provide you with a great service experience at Garber Randall Buick GMC Cadillac. We appreciate your feedback and look forward to assisting you in the future!

September 09, 2023

I always, Always praised Randall, but this time I made appointment for nys inspection, oil change abd tire rotation. Nys inspection done I was told I needed fluid replacement per maintenance <$700. Th More

by BILMAR.ALDRIDGE
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Sep 11, 2023 -

Garber Randall Buick GMC responded

I'm sorry to read about your recent experience with us. It's our goal to provide top-notch service and it seems we've fallen short this time around. Please reach out so that we can discuss a suitable solution together. Thank you, David Gordon Service Manager (585) 394-0050 dgordon@garberrandall.com

September 09, 2023

Mike was wonderful at communicating with me about what the mechanics were working on. Thank you. More

by JACKIESMOM616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Sep 11, 2023 -

Garber Randall Buick GMC responded

Thank you for the nice review of our team! We are happy to hear that we provided communicative and helpful customer service and appreciate your kind words. Have a great day! - Garber Randall Buick GMC Cadillac Team

September 08, 2023

Great people and timely service. I am pleased with my experience. Thank you for a job well done. More

by DLAX46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 12, 2023 -

Garber Randall Buick GMC responded

We appreciate your business and your review! Thanks from the Garber Randall Buick GMC Cadillac Team, Dlax46!

September 08, 2023

All the people that we came in contact with were very friendly. We dealt with Lynn Holcomb and she was knowledgeable about the car and was never pushy and also very friendly at all times. I would recomme More

by BOBMARIE1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
See above comments.
Report | Print
Sep 12, 2023 -

Garber Randall Buick GMC responded

BOBMARIE1971, we're glad to know that Lynn, Ben and Justin provided you with a friendly and knowledgeable experience at Garber Randall Buick GMC Cadillac. Thanks for the recommendation!

September 05, 2023

Been buying my vehicles there for years. Have all service and maintenance work done there too. Would recommend to anyone. More

by DCGOERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Raskind, Sam, Matt, Don and Kirk in service, and Randy too. All great guys
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Sep 08, 2023 -

Garber Randall Buick GMC responded

We're so grateful for your continued support and recommendations over the years! It's always a pleasure to assist you with all of your vehicle needs at Garber Randall Buick GMC Cadillac.

September 03, 2023

Wow - great people - honest - great integrity - fair priced - fantastic dealership - clean - neat - great products - phenomenal More

by BIGCHOO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, but he was great - appreciate him working
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Sep 08, 2023 -

Garber Randall Buick GMC responded

We're over the moon to read your review! It's fantastic that you found our team at Garber Randall Buick GMC Cadillac honest and fair-priced. We strive for neatness, integrity, and great products - thanks for noticing!

September 02, 2023

I have been purchasing Cadillacs from Matt Thomas for several years. Matt has always been fare and honest with me on all of my purchases. The service department also has gone above and beyond to make s More

by CMITRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thomas, Don Fornataro, lynn
Report | Print
Sep 08, 2023 -

Garber Randall Buick GMC responded

CMITRANO, it's great to know that Matt and our service department at Garber Randall Buick GMC Cadillac have consistently met your expectations. We appreciate the trust you've placed in us over the years!

Sep 08, 2023 -

CMITRANO responded

Looking forward to doing business with you in the future.

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