Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Garber Randall Buick GMC

Canandaigua , NY

4.8
335 Reviews
Call Dealership (585) 394-0050
View Awards

5375 Thomas Road

Canandaigua , NY

14424

Directions

By Type

335 Reviews of Garber Randall Buick GMC

March 18, 2024

Kirk was great! He squeezed me into the day's workload after a dead battery issue. Great service!!! More

by JEANMERCANDETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Apr 12, 2024 -

Garber Randall Buick GMC responded

We're so glad Kirk could squeeze you in to fix that dead battery for you at Garber Randall Buick GMC Cadillac! Thanks for sharing your positive experience- we appreciate it!

March 06, 2024

Great job by Nigel as always! He takes good care of us and our vehicles More

by mtaylor37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Bennett
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

It's great to know Nigel always takes good care of you and your vehicles at Garber Randall Buick GMC Cadillac. We will pass the kind words along to him. Thanks for the review!

March 06, 2024

Ryan was very patient dealing with me as I live two hours away from the dealership. I would highly recommend Ryan and your dealership again. More

by THEMETZGERFAMILY6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Hubler
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

We're glad to know that Ryan was able to assist you effectively despite the distance! Your recommendation means a lot and we appreciate your support for Garber Randall Buick GMC Cadillac. Safe travels in your new vehicle!

March 06, 2024

everyone was helpful with the checkup as it was my first visit to the service area More

by GRACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

Gracie, it's great to hear our service center team at Garber Randall Buick GMC Cadillac were helpful during your first service visit with us. Thank you for the 5-stars. We hope to see you back for any future servicing needs!

March 05, 2024

Would like to see emergency service windows, Truck broke down over weekend and service was booked up through until Wednesday and truck wasn't repaired and ready for pickup at end of day Thursday. Other than More

by JERRY.ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

Jerry, we appreciate your feedback and understand the importance of timely service. We're glad to know that you were satisfied with our repair work at Garber Randall Buick GMC Cadillac. Thanks for sharing your experience!

March 02, 2024

Outstanding customer service. And fast and complete service. I was very happy with my recent service. More

by ROGER.BAIN
Recommend Dealer
Yes
Employees Worked With
Michael Penna, Thomas Horton
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

Roger, we're delighted to know you had an outstanding experience with our team at Garber Randall Buick GMC Cadillac. We appreciate your feedback and look forward to serving you again in the future!

March 02, 2024

Always excellent service. The service writers are always helpful and courteous. The technicians are first rate! More

by GCOLF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Lynn Holcomb, Mathew Thomas, Justin Fichera, Dave Gordon, Stuart Reber, Kirk Strickland, Michael Penna, Thomas Horton
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

We're glad to know you've had consistently excellent service with us at Garber Randall Buick GMC Cadillac! Our team always aims to be helpful and courteous. Thanks for the review!

February 27, 2024

Great people! Great service! I’m from Ohio and drove 4 hours to buy a truck and will do it again when I’m ready to by another vehicle. Awesome all around. More

by BENSPRENGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandra Farnsworth, Sean Carroll, Sam Macaluso, Dave Gordon, Kirk Strickland, Michael Penna, Thomas Horton, Benjamin Tomion
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

We're so glad to know that you had a great experience with us at Garber Randall Buick GMC Cadillac! It's wonderful to see our team left such an impression. Safe travels and we look forward to assisting you again when it's time for your next vehicle purchase!

February 24, 2024

Got an a appointment in a timely fashion. Staff was friendly, professional & knowledgeable. Car wash & vacuum was a plus! More

by PALERMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon, Kirk Strickland, Michael Penna, Thomas Horton
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with our team at Garber Randall Buick GMC Cadillac. We always aim for timely appointments and top-notch service, including the car wash & vacuum! Thanks for sharing your feedback.

Apr 10, 2024 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with our team at Garber Randall Buick GMC Cadillac. We always aim for timely appointments and top-notch service, including the car wash & vacuum! Thanks for sharing your feedback.

February 23, 2024

I had molded assist steps (running boards) installed on my 2024 Enclave. Cost was over $950.00 including installation. I can honestly say these steps are totally useless. They look nice but have no practic More

by RB156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horton
Report | Print
Apr 10, 2024 -

Garber Randall Buick GMC responded

We appreciate your feedback on the assist steps for your 2024 Enclave. It's unfortunate to learn that they're not meeting your expectations, but we value this insight. We hope you'll reach out if there's anything else we can do for you!

1
...
11
12
13
...
34