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Garber Randall Buick GMC

Canandaigua , NY

4.8
319 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 319 reviews

August 20, 2023

Stopped by with a “ problem”. on Wednesday. I’m sorry I don’t have his name. Offered me a spot Saturday morning. He thought ahead & checked some numbers he might need in case th More

by SDAKE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
So sorry I don’t recall name..possibly service manager. Certainly had a handle on what was going on.
Aug 24, 2023 -

Garber Randall Buick GMC responded

SDAKE0, it's great to know our team at Garber Randall Buick GMC Cadillac was able to assist you promptly and efficiently. We appreciate your feedback and look forward to serving any future needs!

August 19, 2023

I've always been very satisfied with both sales and service at the dealership. The service department goes above and beyond and they even washed the vehicle. Outstanding!!! More

by CWAGNER134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Aug 24, 2023 -

Garber Randall Buick GMC responded

We're delighted to know you've had consistently satisfying experiences with both our sales and service departments at Garber Randall Buick GMC Cadillac. It's always a pleasure going above and beyond for valued customers like yourself!

July 02, 2022

Set up appointment to see vehicle. Waited twenty minutes and was then told….. “sorry, the manager is using the vehicle.” More

by lincray45
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Joe
October 29, 2020

Always been very satisfied with their service. Glen has always been honest about anything that needed or would need to be repaired..Service was sometimes longer than I thought it should be. But always expl More

by Gailsquier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn
October 21, 2020

I HAVE BOUGHT 8 VEHICLES FROM THE DEALERSHIP AND HAD I HAVE BOUGHT 8 VEHICLES FROM THE DEALERSHIP AND HAD THEM ALL SERVICES THERE. THE 2015 I BECAME A SPECIAL HONOR CUSTOMER THAT THEY GAVE ME CAPITAL ON More

by detaeye.gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM MACALOUSO TOP SALESMAN
October 21, 2020

Best dealership around! Great and knowledgeable sales team, work hard to get best deal possible, and always friendly. Sales room atmosphere is very pleasant, and welcoming. More

by Busbynan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Farnsworth, Lynn Holcomb
June 08, 2018

Outstanding service, recommend to everyone The most pleasant car buying experience I’ve ever had! The customer service was A+! Everyone was extremely accomidating, considering I live 5 hrs aw More

by Suffster64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Alex, Lynn, Brian, Paul
April 25, 2018

Wonderful Experience at Randall GMC Everybody at Randall GMC is great to work with. They listened to all of my needs and got me in a new 2018 GMC Terrain in no time. I would highly recom More

by mss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Tammy, Randy, Alex, Linette
July 14, 2016

Deal with the best My immediate family gas purchased over 30 new vehicles from the Randall Group. That's a lot of cars and trucks! The people at Randall's have exceeded More

by Keuka Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Bennett
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