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Garber Randall Buick GMC

Canandaigua , NY

4.8
327 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 327 reviews

September 22, 2023

The front show room where I waited was exceptionally clean. It was a pleasant surprise to have the Esclade floor cleaned. My schedule was accomodated. I think his name is Mike at the service desk. He More

by SES100
Recommend Dealer
Yes
Employees Worked With
see above
Sep 29, 2023 -

Garber Randall Buick GMC responded

We're delighted to know you had a positive experience at our showroom and with Mike from the service desk. We strive for cleanliness and accommodating schedules here at Garber Randall Buick GMC Cadillac, so it's great to see that reflected in your visit!

September 22, 2023

Thanks as always Randall's for taking care of my service needs on the Yukon AT4. Truck is great. Appreciate the quick service!! Bob More

by rosheajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk, Donny, Stu
Sep 28, 2023 -

Garber Randall Buick GMC responded

Bob, we're glad to know that you had a positive experience with our service team at Garber Randall Buick GMC Cadillac. We appreciate your feedback and look forward to assisting you in the future!

September 21, 2023

I had a great experience, everyone was very helpful and everything was very easy. Highly recommend More

by FORNATAROKID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Benjamin
Sep 28, 2023 -

Garber Randall Buick GMC responded

Thank you for your recommendation and glowing review! We are thrilled we were able to provide you with an exceptional car-buying experience. All of us at Garber Randall Buick GMC Cadillac want to congratulate you on your new vehicle and we hope to see you again in the future.

September 21, 2023

Always been really pleased with Randall, hopefully the quality and compassion will continue and positive changes More

by BILMAR.ALDRIDGE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 22, 2023 -

Garber Randall Buick GMC responded

We appreciate your positive feedback and continued support for our team at Garber Randall Buick GMC Cadillac. We're committed to maintaining the quality service you've come to expect from us!

September 21, 2023

Great service. Matt was wonderful very helpful through the whole process. Will purchase again from here More

by SDACQUISTO21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Thomas
Sep 28, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that Matt provided great service during your visit at Garber Randall Buick GMC Cadillac. We look forward to assisting you with future purchases!

September 20, 2023

Thank you for your help and very easy scheduling! Always a pleasure working with you! More

by CDGALAKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Sep 22, 2023 -

Garber Randall Buick GMC responded

Cdgalake1, it was our pleasure to assist you. Thank you from all of us here at Garber Randall Buick GMC Cadillac!

September 20, 2023

I made an early first-come appointment for service work, because I travel somewhat far away from Canandaigua, so I need to wait for the work to be performed. This dealer does not disappoint me, as they get More

by RDAVID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 22, 2023 -

Garber Randall Buick GMC responded

We're glad to know that our team at Garber Randall Buick GMC Cadillac could accommodate your needs and provide efficient service. We appreciate you making the journey to us, and we'll always strive for this level of satisfaction! Safe travels until next time!

September 19, 2023

Efficient and professional service. Completed when promised and got me out of there quickly. Thanks. More

by BRUCE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 20, 2023 -

Garber Randall Buick GMC responded

We are grateful to have earned your business, Bruce42. Thanks for taking the time to leave us a review! - The Garber Randall Buick GMC Cadillac Team

September 19, 2023

Service was good , but it seemed like an awful long wait. Next time I may ask for a loaner! More

by SCANMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Sep 20, 2023 -

Garber Randall Buick GMC responded

Thank you for your confidence in Garber Randall Buick GMC Cadillac! We appreciate your business and feedback about the wait time.

September 19, 2023

Easy to get an appointment. Work was done right away and for the price quoted. The service associate was friendly and helpful. I have been here before and will be again. More

by BDEMES83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Sep 20, 2023 -

Garber Randall Buick GMC responded

We're glad to know you found our service at Garber Randall Buick GMC Cadillac efficient and reliable. We appreciate your continued support, and look forward to seeing you again in the future!

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