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Garber Randall Buick GMC

Canandaigua , NY

4.8
320 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 320 reviews

September 19, 2023

Service was good , but it seemed like an awful long wait. Next time I may ask for a loaner! More

by SCANMAN1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Can't remember
Sep 20, 2023 -

Garber Randall Buick GMC responded

Thank you for your confidence in Garber Randall Buick GMC Cadillac! We appreciate your business and feedback about the wait time.

September 19, 2023

Easy to get an appointment. Work was done right away and for the price quoted. The service associate was friendly and helpful. I have been here before and will be again. More

by BDEMES83
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Yes
Employees Worked With
Kirk
Sep 20, 2023 -

Garber Randall Buick GMC responded

We're glad to know you found our service at Garber Randall Buick GMC Cadillac efficient and reliable. We appreciate your continued support, and look forward to seeing you again in the future!

September 19, 2023

Efficient and professional service. Completed when promised and got me out of there quickly. Thanks. More

by BRUCE42
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Yes
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Na
Sep 20, 2023 -

Garber Randall Buick GMC responded

We are grateful to have earned your business, Bruce42. Thanks for taking the time to leave us a review! - The Garber Randall Buick GMC Cadillac Team

September 19, 2023

Always clean and the people are personable to deal with. They don’t take customer service lightly and strive to take care of every customer in a timely manner. The repairs are done correctly the first time More

by DSURDYK
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Sep 20, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that you've had consistently positive experiences with us at Garber Randall Buick GMC Cadillac over the years. We take pride in our customer service and we're glad it shows! Enjoy your new 2023 GMC truck, and thank you for choosing us!

September 18, 2023

Everyone was friendly, courteous and efficient. Thank you for a great experience. I will definitely be returning! More

by Abby McKee
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Yes
Employees Worked With
Dave Gordon.
Sep 22, 2023 -

Garber Randall Buick GMC responded

Abby, we're delighted to know you had a great experience at Garber Randall Buick GMC Cadillac! We look forward to seeing you again in the future. Safe travels until then!

September 17, 2023

They are wonderful people, and treat us like we are super special! Such a pkesdure More

by PAULG6
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Yes
Employees Worked With
Randy Farnsworth
Sep 21, 2023 -

Garber Randall Buick GMC responded

Paulg6, your kind review warms our hearts! Thank you from the Garber Randall Buick GMC Cadillac Team.

September 17, 2023

Service center was clean and very comfortable. Staff are friendly and helpful, service was quick and efficient. The whole experience was pleasurable. The only recommendation I have is to get bett More

by Denali4life
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Recommend Dealer
Yes
Employees Worked With
Everyone in the department
Sep 22, 2023 -

Garber Randall Buick GMC responded

We appreciate your honest feedback! It's great to know that you found our service center clean, comfortable and efficient. We'll definitely take note of the coffee situation - thanks for bringing it up. Safe travels until we see you next time at Garber Randall Buick GMC Cadillac!

September 15, 2023

Kirk and the other service guys are always great! I’ve started bringing my daughter’s car here as well More

by NEAL66S
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Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Sep 21, 2023 -

Garber Randall Buick GMC responded

We're so glad to know that you and your daughter have had great experiences with Kirk and our service team at Garber Randall Buick GMC Cadillac. Thanks for the positive feedback!

September 15, 2023

I had a minor concern with work done and called to discuss it with Service Manager. The problem was corrected as soon as possible. They went above and beyond what was needed. This is the kind of th More

by CFUSTANIO
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Recommend Dealer
Yes
Employees Worked With
unknown
Sep 21, 2023 -

Garber Randall Buick GMC responded

We're glad to know that our Service Manager and the team at Garber Randall Buick GMC Cadillac were able to address your concern promptly. We always aim for customer satisfaction, so we appreciate you recognizing our efforts! Looking forward to serving you again in the future.

September 15, 2023

All personnel at the dealership are great. Sam Macaluso in particular is outstanding and we are in the process of leasing another car through him right now since Garber Randall has been kind e More

by STRODBOB
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sam Macaluso
Sep 21, 2023 -

Garber Randall Buick GMC responded

We're glad to know you've had a positive experience with Sam and the rest of our team at Garber Randall Buick GMC Cadillac. We always strive to provide excellent service for all our customers.

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