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Garber Randall Buick GMC

Canandaigua , NY

4.8
323 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 323 reviews

October 16, 2023

We had our 2017 CT6 in for service and a "hesitation" when accelerating and cruising. Turned out to be a warranty covered transmission problem which was a pleasant surprise. The total cost of a regular s More

by GYANCEYJ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike
Oct 31, 2023 -

Garber Randall Buick GMC responded

GYANCEYJ, we're glad to know that your transmission issue was covered under warranty at Garber Randall Buick GMC Cadillac. We understand your concerns about service costs and appreciate your feedback on this matter. Safe travels!

October 16, 2023

work done on time and complete. will definitely return for future service would recommend to friends More

by BILLH5678
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
mike penna
Oct 31, 2023 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with us at Garber Randall Buick GMC Cadillac. We appreciate your recommendation and look forward to assisting you in the future!

October 15, 2023

Staff were Professional and efficient. Quote for an hour. Fixed within the hour. Will definitely return for other issues if they arise. More

by RRCJR23
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Recommend Dealer
Yes
Employees Worked With
Not sure band. He checked me in and out.
Oct 31, 2023 -

Garber Randall Buick GMC responded

We appreciate your feedback! It's great to know our team at Garber Randall Buick GMC Cadillac was able to assist you efficiently. We look forward to helping with any future needs you may have. Safe travels!

October 14, 2023

Seat repair still not fixed correctly. In addition. I question the tech checks. Kirk helpful always. More

by BIGOSKY26
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kirk
Oct 16, 2023 -

Garber Randall Buick GMC responded

We're sorry to learn about the ongoing issues with your seat repair and any concerns you have regarding our tech checks. We appreciate Kirk's helpfulness, but we also want to ensure all aspects of our service meet your expectations. Please reach out so we can discuss this further and find a solution that works for you. Thank you, David Gordon Service Manager (585) 394-0050 dgordon@garberrandall.com

October 14, 2023

Exceptional staff. Always make sure my vehicle is in great condition before I leave. Gets me in and out fast for service. More

by GCARELLO
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Recommend Dealer
Yes
Employees Worked With
All
Oct 20, 2023 -

Garber Randall Buick GMC responded

GCARELLO, we're glad to know our team at Garber Randall Buick GMC Cadillac has been able to provide you with efficient and thorough service. Thanks for the positive feedback!

October 14, 2023

This dealership ALWAYS delivers what they promise. I would consider this to be the most effective and efficient dealership in the area. All the service advisors and their manager Dave Gordon are the More

by JODAG1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tom, Dave , Kirk
Oct 20, 2023 -

Garber Randall Buick GMC responded

We're delighted to know that our team at Garber Randall Buick GMC Cadillac has consistently met your expectations! Your kind words about Dave and the rest of our service advisors are greatly appreciated. Thank you for choosing us as your dealership!

Oct 20, 2023 -

JODAG1 responded

Maintaining the Farnsworth culture is a great way to grow your business. As long as you do we will always be your customers.

October 14, 2023

Excellent service! I mistook the service date, l was a week early. They said if I could wait around they would get me in. I said sure. It wasn't much more than an hour More

by CDJOHNSON454
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Recommend Dealer
Yes
Employees Worked With
Kirk Strickland
Oct 20, 2023 -

Garber Randall Buick GMC responded

We're glad to know our team at Garber Randall Buick GMC Cadillac was able to accommodate you despite the mix-up! Thanks for your patience and recommendation. Safe travels until we see you next time!

October 13, 2023

Very courteous and friendly. I appreciate the effort put forth. I was pleased with the result. More

by ADDENON1
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Recommend Dealer
Yes
Employees Worked With
Charlie, Tom
Oct 18, 2023 -

Garber Randall Buick GMC responded

Thank you for the excellent review of Garber Randall Buick GMC Cadillac, Addenon1!

October 13, 2023

always very courteous. keeps me informed of what service i need and any future service needed More

by NORSEN
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Recommend Dealer
Yes
Employees Worked With
Mike Penna
Oct 20, 2023 -

Garber Randall Buick GMC responded

Norsen, we're delighted we could deliver an excellent experience! - Garber Randall Buick GMC Cadillac Team

October 11, 2023

Very courteous and prompt even though swamped. Mike Penna is a gem and took personal command to be sure my wheels were ready for an important business trip.Thank you. More

by JSCHICKLER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Penna
Oct 17, 2023 -

Garber Randall Buick GMC responded

JSCHICKLER, we're glad to know Mike Penna and our team at Garber Randall Buick GMC Cadillac were able to assist you promptly. Safe travels on your business trip!

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