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Garber Randall Buick GMC

Canandaigua , NY

Overview
Employees
Reviews
Vehicles
4.8
327 Reviews
Garber Randall Buick GMC Cadillac is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 27 new-car dealerships that represent 17 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 50 locations throughout the Midwest and beyond. In total, the organization employs over 2,000 people and generates more than $1B in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Randall Buick GMC Cadillac is your one-stop shop for all your vehicle needs!
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5375 Thomas Road

Canandaigua , NY

14424

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Showing 327 reviews

November 06, 2023

Seamless process from making the appt to picking up the car. It was very easy all around More

by OSBURNMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe? I cannot remember his name
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Nov 29, 2023 -

Garber Randall Buick GMC responded

It means so much to us to see your review! Thanks from the team at Garber Randall Buick GMC Cadillac.

November 06, 2023

Mat Thomas is just awesome to work with. Great guy. We have always had a wonderful relationship More

by USMCYUT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mat Thomas and Kirk
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Nov 29, 2023 -

Garber Randall Buick GMC responded

Reviews like this one make our day, Usmcyut! Thanks from the Garber Randall Buick GMC Cadillac team.

November 05, 2023

Excellent customer service! Tom was very helpful and accommodating with a loaner vehicle and great communication. More

by CARLAMANCUSO36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Nov 29, 2023 -

Garber Randall Buick GMC responded

We're glad to know you had an excellent experience with our team at Garber Randall Buick GMC Cadillac! It's great that Tom was able to assist and keep the communication clear. Thank you for your review!

November 02, 2023

Sam is an awesome salesman… no Pressure… friendly and knowledgeable …. Pleasure to do business with him!!! More

by JACKMINEHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Nov 21, 2023 -

Garber Randall Buick GMC responded

Jack, it's great to know that Sam provided a pressure-free and knowledgeable service at Garber Randall Buick GMC Cadillac. We appreciate your business!

November 01, 2023

Knowledge, professional and very helpful. Justin Betts was the agent I dealt with and he was great. More

by STUSHUMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Betts
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Nov 20, 2023 -

Garber Randall Buick GMC responded

Thank you for taking the time to leave us some great feedback. Our team is exactly as you described – passionate about assisting people and full of knowledge about the industry. Please feel free to stop by or give us a call if there’s anything else Garber Randall Buick GMC Cadillac can do for you. Enjoy your new vehicle!

November 01, 2023

Always a pleasure to do business here never had a negative experience at this dealership More

by djf2992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk,Mike,Tom and Drew
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Nov 20, 2023 -

Garber Randall Buick GMC responded

Thanks for the great review of Garber Randall Buick GMC Cadillac, Djf2992!

October 30, 2023

Service department was prepared and greeted me by name when I arrived. Even washed and vacuumed my car!!! Thank you for such great service. More

by JUDY.READER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 15, 2023 -

Garber Randall Buick GMC responded

We're so glad to know you had a great experience with our service department at Garber Randall Buick GMC Cadillac. We always aim for top-notch customer care, and it's wonderful that we hit the mark! Enjoy your freshly cleaned car!

October 29, 2023

Didn't take care of the majority of the problems that existed when brought into service department. More

by Anonx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
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Oct 30, 2023 -

Garber Randall Buick GMC responded

Anonx - Reviews are very important to our business. We use them to learn from our mistakes and improve the experience for the next guest. If you're willing, I'd love to hear more about what happened during your visit. Please consider reaching out. Thank you, David Gordon Service Manager dgordon@garberrandall.com (585) 394-0050

October 29, 2023

I've always been treated fairly and respectfully at Garber Randall Cadillac. The service department is awesome! More

by GARY_STREBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk, jonathan
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Nov 15, 2023 -

Garber Randall Buick GMC responded

Gary, we're glad to know you've had positive experiences with our service department at Garber Randall Cadillac. Thanks for your kind words!

October 29, 2023

The atmosphere is very welcoming and very friendly dealership smooth transaction and professional service love my new truck More

by SLCHUVIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 15, 2023 -

Garber Randall Buick GMC responded

SLCHUVIK, we're delighted to know you had a smooth and friendly experience at Garber Randall Buick GMC Cadillac. Enjoy your new truck!

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