Garber Honda

I came into the dealership with major doubts about financing. Matt Tyler had already been working hard with my husband and that made me a bit more doubtful. To make a long story short - we walked financing. Matt Tyler had already been working hard with my husband and that made me a bit more doubtful. To make a long story short - we walked out the same day with a fully loaded Honda Accord that was equipped with everything that my heart desired. I am additionally gratefuly to be educated about the quality of my purchase. Thank you Matt for integrity and for the whole experience. More

As you can see their ratings are horrible lately and my story is no different. I had an appointment with a competitor and they called me and asked for a chance to get my business. I canceled my appointment story is no different. I had an appointment with a competitor and they called me and asked for a chance to get my business. I canceled my appointment to see what they would come up with. Roy said he could build the same deal and in many cases beat anything West Herr could do... So I waited and waited but never heard anything. I called no response but then Andy sent me an email wondering about my experience. I noticed he was the manager and immediately responded but again I waited and Andy never responded. I realized it wasn't a note from Andy but just some BS automated response and they don't really care about their customers at all. Save your money there are much better dealers that actually will take care of you. If this is how they handle a potential customer imagine how they handle any problem you might have down the road. More

TO WHOM IT MAY CONCERN: AT FIRST I WAS HESITANT IN MAKING CONNECTION WITH KELLI BY EMAIL. KELLI WAS VERY GRACIOUS THROUGHOUT THE WHOLE PROCESS AND HER GENTLE PERSISTENCE AND MORE CONCERN ABOUT ME AS MAKING CONNECTION WITH KELLI BY EMAIL. KELLI WAS VERY GRACIOUS THROUGHOUT THE WHOLE PROCESS AND HER GENTLE PERSISTENCE AND MORE CONCERN ABOUT ME AS A PERSON AND NOT JUST A STATISTIC OF ANY KIND REALLY BLESSED ME. KELLI COMMUNICATED WITH ME THROUGH EMAIL WITH AN UNDERSTANDING AND RECOGNITION OF MY THOUGHTS...IN ESSENCE KELLI LISTENED. SHE HEARD MY THOUGHT PROCESS AND USE GOOD, CLEAR TERMINOLOGY TO ASSIST ME FORWARD WITH CONFIDENCE. I ACTUALLY LOOKED FORWARD TO MEETING HER AND SEEING MY NEW VEHICLE WITHOUT ANXIETY. ALONG WITH SPEAKING WITH KELLI BY PHONE AND EMAIL, I ALSO RECEIVED EMAIL FROM ERIC AND ANDY. BOTH WERE FRIENDLY AND THERE WAS NO HINT OF COERSION. ERIC COMMUNICATED TO ME IN A MANNER THAT ALLOWED ME TO BE IN CHARGE OF MY OWN CHOICES AND DECISIONS EVEN IF NOT THE BEST. IN THE PROCESS, HE, ERIC LOOKED OUT FOR MY BEST AND I ACTUALLY FELT PROTECTED FROM A FAMILY PERSPECTIVE. WHEN I ARRIVE FROM WATERTOWN, NEW YORK ABOUT A TWO HOUR AND ALMOST 45 MINUTE JOURNEY I WAS WELCOMED AS FAMILY. MY PAPERS WERE IN ORDER. I WAS GIVEN TIME TO COMMUNICATE, MEET OTHER GARBER PERSONNEL AND UNDERSTAND THE PROCESS OF WHAT WAS TAKING PLACE. I DID NOT LEAVE CONFUSED OR UNSETTLED. I HUGGED KELLIE TWICE AS PURCHASING MY VEHICLE WAS A FAMILY AFFAIR...I FELT CONNECTED. AND MY DRIVE HOME WAS VERY PEACEFUL. I HIGHLY RECOMMEND GARBER HONDA TO THOSE LOOKING FOR A GOOD VEHICLE, AND A GREAT DEALERSHIP TO PURCHASE FROM. THANK YOU! More

Adam Bolt made the entire car-buying process wonderful. The way he conducted business was very refreshing. I highly recommend him and Garth Anderson! Fantastic! The way he conducted business was very refreshing. I highly recommend him and Garth Anderson! Fantastic! More

My recent experience with this dealership was nothing but professional. By design, I wanted a younger associate to broker the transaction. Mr. Dan Moreno fit that billing. Dan was enthusiastic, personable professional. By design, I wanted a younger associate to broker the transaction. Mr. Dan Moreno fit that billing. Dan was enthusiastic, personable and very professional. It was obvious he had done his research and knew the details of each vehicle. Trust me, you want young and aggressive on your side when finalizing the deal…you won’t be disappointed with Dan. On the flip side, I wanted a seasoned professional to structure the financing. Mr. Garth Anderson has the tools and experience to secure the best package available. I highly recommend Dan, Garth and entire Garber Automotive Team. More

The most things that I like about this dealership because for one salesperson was recommended to me that I should talk to him. Even before I purchase or make any deal, he spent with me over 3 hours helping m for one salesperson was recommended to me that I should talk to him. Even before I purchase or make any deal, he spent with me over 3 hours helping me of his time and show me every in and out of the vehicle (Honda Odyssey EX-L with Navigation). Also, from my experience I have not had this attention from any other salesman Honda or other company. I do not feel this would have happened with any other dealer. I will describe the salesman as experienced, culpable, knowledgeable, cordial, and would highest and best behavior. Also, so patient and open to details. That is the main reason I got encouraged to pursue the deal and purchase the vehicle from him. Two days after delivery, I called back the salesperson for more training and questions - he was welcoming me back for more help. Actually, he spent that day, he spent three more hours to help me with my questions. After that, he kept asking if I had more questions, and said all I has to do was call and come back. Therefor, I will highly recommend him. Also, I would think that kind of salesperson should be recognized by the company and I would think with his business professionalism, he should be promoted to Sales Manager because he is more than culpable enough for that position. I think he will be an invaluable asset to the company. More

I came to Garber after finding a car online. I communicated on live chat with someone and then never heard from the dealership. After I sent another inquiry, I did receive a response. I took a tes communicated on live chat with someone and then never heard from the dealership. After I sent another inquiry, I did receive a response. I took a test drive in one Honda Civic, and Rose was very helpful and understanding of my needs and wants. There was no negotiating on the price, which was unfortunate, but I still bought the car. I bought an extended warranty as well. I felt the dealership was very understanding of my work schedule and the back and forth communication that was required. I did not feel pressured into buying anything and both Garth and Rose were very personable with me which made the entire experience very enjoyable. I felt very comfortable in the atmosphere of a car dealership directly due to talking with them about more than just cars. I would reccomend friends, family and anyone to visit even if they are just browsing. More

My recent visit to Garber Honda was AWESOME!! The My recent visit to Garber Honda was AWESOME!! The Customer service was just incredible!! The vehicle i purchased is Fantastic. I look foward to doin My recent visit to Garber Honda was AWESOME!! The Customer service was just incredible!! The vehicle i purchased is Fantastic. I look foward to doing plenty of business with Garber in the future especially if my man Dan "the man" Moreno is there he is a Great car salesman really took great care of me!! Thanks Alot!! H.Jones More

Everybody that I worked with did what I asked them to do. I appreciate the attention to detail and the follow up in both service and sales the day that I was there. I appreciate the attention to detail and the follow up in both service and sales the day that I was there. More

The guys were great at the dealership. They were friendly and helpful without being pushy. I felt very confident after I bought my car that I bought a quality vehicle with a knowledgable sales staff. They we and helpful without being pushy. I felt very confident after I bought my car that I bought a quality vehicle with a knowledgable sales staff. They were great at making sure I left that day with a vehicle. More