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Garber Honda

Rochester, NY

4.8
2,225 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,225 reviews

February 14, 2013

Best car buying expierience ever. No bait and switch. Carlos was very knowledgeable about the used car we purchased (2012 Huyndai Tuscon). No long period of time waiting for the salesman to present your More

by Ninanene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 11, 2013

I stopped at Garber a few weeks ago looking for a new car. It was terrible. The sales man seemed robotic and pushy. They seemed very sketchy about the price. And then when I tried to leave the sales More

by JSal5572
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 26, 2013 -

Garber Honda responded

We are sorry you did not have a pleasant experience at Garber Honda. I would like to personally talk to you in regards to the experience you had with the sales consultant and the sales manager. We take great pride in our customer service and I would like the opportunity to earn your business back. Please contact me at your earliest convenience so we may disucss this further. Kevin I. Parker General Manager/Managing Partner (585) 359-7388

February 04, 2013

We followed Rick Damico from his last job, because he made us feel listened to and understood. We know we were taken care of by Rick, it was his past employer that was lacking substance. Once we found R More

by jugd13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ursula Young-Dadson
January 31, 2013

It was a very pleasant experience dealing with everyone there. there was no pressure to buy anything you didn't want. I would definitely go back there when I am looking fo another car More

by marr192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
January 13, 2013

I was on the garberhonda.com website looking at a Pre-Owned Honda Civic around Christmas time 2012. I sent in a request for more info on the vehicle and received a quick response from Roxi. I had not More

by fpatrick1966
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
January 10, 2013

Roxie was extremely helpful and very accommodating to my Roxie was extremely helpful and very accommodating to my needs. She went out of her way to help me in getting the vehicle I wanted and the amount I More

by Kbeckler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxie Miller, Geoff McKeown
January 02, 2013

After Christmas, 2012, I discovered I needed a new vehicle before vacation ended. I researched comparable models from VW, Nissan, Toyota and Honda. The 2012 Honda Civic LX was the best choice. I More

by dingraham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Ophardt
December 28, 2012

Most pleasent experience i have ever had in a dealership. Willing to go the extra mile to make sure the customer is happy. Sending friends and family from here on out. More

by jmills3801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 23, 2012

Anyone can sell a vehicle, new or used. You see dealerships everywhere and almost all are as common as the idea itself. That's generally where the simplicity ends and the confusion begins. This More

by largard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
December 18, 2012

My recent experience with Garber Honda was terrific...leased a 2013 Accord. I have been leasing Honda cars from Garber (formerly John Holtz) for 27 years. Whether it's looking for a new car, More

by dmoherron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Bochno , Elizabeth Bochno