
Garber Honda
Rochester, NY
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Fair pricing, efficient and friendly. This was the first time buying from this dealership and I would certainly go back again. I am normally not a fan of car shopping but they made it very easy and pleasa time buying from this dealership and I would certainly go back again. I am normally not a fan of car shopping but they made it very easy and pleasant. More
Adam Bolt did an outstanding job. I visited over 25 dealerships and test drove at least one car at all but three of the locations. Adam was easily my favorite salesman due to his genuineness, transpare dealerships and test drove at least one car at all but three of the locations. Adam was easily my favorite salesman due to his genuineness, transparency, and especially his personability. I enjoyed communicating with him very much and appreciated his thoroughness and honesty. He was the last salesman I visited (May 30 2013) and I bought the car in part because I really liked the car and in part because I thought he deserved my business. Despite the fact the deal I was getting not being quite as good as I had on a different car, I did like this car more, but my interaction with him made me feel more comfortable and was what tipped the scales in Garber's favor. He is a younger guy, but he clearly has the potential to be very successful in this field going forward. Given my experience at other dealerships, I can guarantee he would be excellent at positions higher up the ladder even currently despite whatever lack of experience he may possess. More
I was treated pretty poorly by Gary Wurth. I was in the market for a 2013 Honda Odyssey. I e-mailed 4 different dealers in Rochester asking for an initial price offer. The others all gave me offers which w market for a 2013 Honda Odyssey. I e-mailed 4 different dealers in Rochester asking for an initial price offer. The others all gave me offers which were below "invoice," but Gary claimed that he could only offer me a price below "invoice" if I made a trip to the dealership and negotiated in person. He then lectured me by saying "Anonymous e-mails are not the proper venue to save money on a large ticket purchase." Thanks, Gary! First of all, my e-mails were not anonymous. Second, thanks for the pro tip! I will not consider Garber for any future business. More
We had looked at cars on Sunday. The next day we went back and test drove it. Dan, our salesperson was great! not pushy at all. He got us the deal that we wanted and felt comfortable with. Garth expl back and test drove it. Dan, our salesperson was great! not pushy at all. He got us the deal that we wanted and felt comfortable with. Garth explained all of our finances without pushing anything on us. He answered all of our questions. They are both very helpful, even after the sale! More
We were looking to only test drive a used Honda Pilot since we had several months on our lease but knew that we were looking for a larger SUV. We met with Dan Moreno (Sales) and we took the Pilot for a since we had several months on our lease but knew that we were looking for a larger SUV. We met with Dan Moreno (Sales) and we took the Pilot for a test drive. We were very impressed by Dan's knowledge and professionalism, and his overall concern for our needs even though we had not originally intended to purchase. We then spoke with Garth Anderson (Finance Manager) to look at some numbers and what other options we had. Garth took us through the process and was able to get unbelievable terms for us! We ended up turning our lease early (and paying out the extra months) since it was such a great deal. Dan and Garth made the decision easy and it was really not even an after thought. The professionalism that both displayed in walking us through the process have left us very impressed with Garber. We will most certainly referral anyone that is looking for a new or used car to Dan and Garth at Garber. More
For us, car seat shopping turned into car shopping. Purchasing a Honda Odyssey was not in our plans. Then, we sat in the Odyssey and realized what a great family vehicle it would make. However, we st Purchasing a Honda Odyssey was not in our plans. Then, we sat in the Odyssey and realized what a great family vehicle it would make. However, we still weren't convinced. Emotionally and financially, we weren't sure this was the right decision. Working with Elizabeth Bochno helped convince us that we were making the right choice for many reasons. She was incredibly friendly, not pushy, knowledgeable, and patient with us. She worked around our crazy schedules and answered all of our questions in a timely manner. She helped make this purchase possible on many levels and we are grateful for that. Thank you! More
I am writing to express my feelings about the service that I recently received in the Garber collision shop. I worked with Janet and John Colletta. The service was incredible and the people were friend that I recently received in the Garber collision shop. I worked with Janet and John Colletta. The service was incredible and the people were friendly, accommodating and very concerned about my overall experience and the quality of their work on my vehicle. John stayed late on two evenings when I could not get to the shop before closing due to my job. He was patient and extremely knowledgeable about his business. The person who worked on my vehicle, Jeremy, did a top quality job. I can't thank John and the Garber team enough for their excellence in customer service both in the collision shop and Billy's service shop. They have always taken care of me. Janice Tripi More
Best car buying process that I've ever had, hands down! Everyone from my salesman, Dylan, to the finance guy and sales manager I was treated with respect and given all the time I needed to make the r down! Everyone from my salesman, Dylan, to the finance guy and sales manager I was treated with respect and given all the time I needed to make the right decision for me. Financing was also a breeze. I have already recommend Garber to friends and will continue to do so in the future. More
Matt and Brandon were responsive - not pushy. Garber is more than 60 miles from me and I did not want to make the trip unless I had some assurance that I could get a deal that would work for me. Their cor more than 60 miles from me and I did not want to make the trip unless I had some assurance that I could get a deal that would work for me. Their correspondances through e-mail were sincere compared to other dealers, and in the end they came through on what they said. I would recommend Garber to others. More