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Garber Honda

Rochester, NY

4.8
2,287 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,287 reviews

April 30, 2024

Great experience. ..thank you for all the years of Odyssey leases!...now will try out this new 2024 Passport. More

by RANDALL.WIRT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson, Edward Leno, Zach Andolsek, Matthew Massara, Payton Christman, Tim Walker, Zach Bliss, Joe Barbato, Ginamarie Lanzatella
May 01, 2024 -

Garber Honda responded

We're glad to have been part of your journey with the Odyssey leases and now onto the new 2024 Passport! Thanks for sticking with us at Garber Honda. Enjoy your new ride!

April 29, 2024

It was a great experience. Tim was a very knowledgeable and personable salesman. He took the time answering all of my questions about the safety features and programs in the sy More

by CLAIRE.MALINOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Walker
Apr 30, 2024 -

Garber Honda responded

Claire, we're delighted to know that Tim and Dan were able to provide you with the detailed information you needed at Garber Honda. We look forward to working with you again in the future!

April 28, 2024

Very helpful and thorough from start to finish. Ryan was patient with me as I asked a lot of questions before deciding to buy out my lease. Thank you for going above and beyond. More

by DCOLEMAN10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fox (in Finance), Bob Dorsey
Apr 29, 2024 -

Garber Honda responded

We're glad to know that Ryan was able to assist you effectively during your lease buyout process at Garber Honda. It's always our goal to provide thorough and patient service. Thanks for the review!

April 27, 2024

Al Bello, the salesman, was nice to work with and was good with communications. Overall, my wife and I were happy with our experiences at Garber Honda. More

by RCOCKS
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Bello
Apr 29, 2024 -

Garber Honda responded

We're glad to know that you and your wife had a positive experience with Al Bello at Garber Honda. Thanks for sharing this feedback, we appreciate it!

April 25, 2024

Roy was excellent. Not only was he great at communicating and friendly, but also went above and beyond for customer service. More

by JANEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Apr 26, 2024 -

Garber Honda responded

Janeen, we're delighted to know that Roy provided excellent service during your visit at Garber Honda. We strive for top-notch customer experience and it's great to see you received just that!

April 25, 2024

Service was amazing attentive well knowledge with my wife bought a car from the dealership I bought a car from the dealership daughter is looking to buy a car from the dealership great work you guys keep up More

by ralphmeltonsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loverdi ?
Apr 26, 2024 -

Garber Honda responded

Ralph, we're delighted to know you and your family have had such positive experiences at Garber Honda. We look forward to helping your daughter find her perfect car too! Thanks for the support.

April 25, 2024

Great experience from beginning to end. James helped me out and had answers for everything. Highly recommend Garber Honda. More

by DerpTeedle
Recommend Dealer
Yes
Employees Worked With
James Heath
Apr 26, 2024 -

Garber Honda responded

We're glad to know you had a great experience with us at Garber Honda! James and our team always strive to provide helpful service. Thanks for the recommendation, we appreciate it!

April 25, 2024

Very polite knowing bisnes respect good manners explain very good and understand have. Sense humar More

by SFEIGEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Apr 26, 2024 -

Garber Honda responded

We appreciate your kind words about Garber Honda! Thanks for this nice review!

April 24, 2024

Ryan was very courteous, explained everything to be completed and when work was done explained the bill More

by RGOSTLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 25, 2024 -

Garber Honda responded

We're glad to know that Ryan was able to provide a thorough and courteous service at Garber Honda. We appreciate your feedback, thank you for taking the time to share it!

April 24, 2024

I purchased my 2014 Cadillac srx from Ray at the dealership and it has been less then one year and it has been problems. Underneath my car is rusted and Garber Used car does not want to fix the mist More

by F. Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Dublin
Apr 29, 2024 -

Garber Honda responded

F, I'm sorry to read about the issues you're experiencing with your Cadillac SRX. Please reach out at your earliest convenience so that we can work towards a resolution together.

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