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Garber Chrysler Dodge Jeep Ram - Service Center
Saginaw, MI
254 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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254 Reviews of Garber Chrysler Dodge Jeep Ram - Service Center
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February 15, 2025
I took my truck in after the rear window defroster caught on fire. Forest they denied my over the phone without even seeing it. Then they said they’ll see it. After leaving it there I’m told they can’ caught on fire. Forest they denied my over the phone without even seeing it. Then they said they’ll see it. After leaving it there I’m told they can’t do it and I need to call their case manager to start a case……. You’d think that’s their job. So after a couple weeks I’m told, we are so sorry, we are required to report this and an investigator needs to meet you but there’s only a few in the country so it can take a while. It’s winter this whole time and I have a broken window that caught on fire. So I go get my truck and go out of town for a couple months for work. A investigator calls me and meets me at my hotel. He looks at it and laughs and says “ I can’t believe anyone would deny this warranty, it clearly caught on fire”. So he approved it and I call the dealer. They seem hesitant about me telling them it’s approved. Eventually it’s confirmed and I take the truck there. They fix it and did a great job. Until I got home and realized my back seat was installed wrong and I can’t access one of my seat belts at all. Not even by digging in there with my hand. And the center seat belt it over extended and won’t retract. They just left it that way. I’m not thrilled with my experience More
by MATTYD2160
Verified CustomerEmployees Worked With
Alex he was nice
February 13, 2025
Great job by Mike and the team. Very much appreciated. Service was outstanding and the car looks great. Very much appreciated. Service was outstanding and the car looks great. More
by ROBVALLENTINE
Employees Worked With
February 12, 2025
Everything and everyone was wonderful, work was taken care of in great time, appreciate all care of in great time, appreciate all More
by MIKE75.MS
Employees Worked With
February 09, 2025
The Manager at this Dealership is very unprofessional. I have too much to type so I will just leave art this! I will never purchase another vehicle from this dealership ever again. I have too much to type so I will just leave art this! I will never purchase another vehicle from this dealership ever again. More
by NWADE061106
February 08, 2025
Great customer care and concern and pays close to the needs of their clients regardless of the situation. Sasha and Larry are my go to’s! needs of their clients regardless of the situation. Sasha and Larry are my go to’s! More
by AKLADATV
Employees Worked With
Sasha Stikeleather, Larry Cook
February 08, 2025
I appreciated both Sam and Larry’s patience and work on my vehicle. My vehicle has had an issue for over a year that has been unable to be fixed. Both of them were patient and listened to my frustrations. my vehicle. My vehicle has had an issue for over a year that has been unable to be fixed. Both of them were patient and listened to my frustrations. They also treated me fairly when extended warranty didn’t authorize some of the work. The issue seems to be resolved at this time. More
by kaknochel
Employees Worked With
Sam (service manager), Larry Cook
February 01, 2025
Happy with our service Everyone was very helpful and answered our questions We will return answered our questions We will return More
by slrm
Employees Worked With
January 28, 2025
Very good place for service. Sasha kept updated on the status of my service. The only place I will go. Sasha kept updated on the status of my service. The only place I will go. More
by libertykrista
Employees Worked With
