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Garber Chevrolet Midland - Service Center

Midland, MI

4.8
393 Reviews

393 Reviews of Garber Chevrolet Midland - Service Center

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July 21, 2023

I have bought 4 vehicles from here and would not go anywhere else I drove 2 hours just to buy my car. Great customer service. More

by JANETINMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D Werner and Cole
Jul 25, 2023 -

Garber Chevrolet Midland responded

Janet, thank you so much for your loyalty and trust in Garber Chevrolet Midland! We're honored that you chose to make the drive to purchase your car with us. Our team is always here to provide great customer service. Drive safely and enjoy your new vehicle!

July 21, 2023

Very pleased with my service from Garber Chevrolet in Midland. Their customer service was top notch Brent was very knowledgeable and helpful! Thank you! More

by JKEHOE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jul 25, 2023 -

Garber Chevrolet Midland responded

Thank you for the kind words! We're glad to hear that Brent provided top-notch customer service during your visit. We appreciate your support and hope to see you again at Garber Chevrolet Midland!

July 21, 2023

Chad was great to work with. He is very knowledgeable about cars and car saes More

by DLIPHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Schumacker
Jul 25, 2023 -

Garber Chevrolet Midland responded

Happy guests make us very happy! Thank you for taking the time to leave us some great feedback. Our team is exactly as you described – passionate about assisting people and full of knowledge about the industry. Please feel free to stop by or give us a call if there’s anything else Garber Chevrolet Midland can do for you. Enjoy your new vehicle!

July 20, 2023

They were fast and efficient had the job done fast and completed the job tn less time than promised More

by RMMILLER148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't get his name
Jul 25, 2023 -

Garber Chevrolet Midland responded

Thank you for choosing Garber Chevrolet Midland, we appreciate your positive feedback!

July 18, 2023

As always they do an outstanding job. Would highly recommend Garber's to everyone looking for great service. More

by PJAMROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jul 21, 2023 -

Garber Chevrolet Midland responded

Thank you for the kind words! We appreciate your recommendation and are always here to provide outstanding service. Have a great day!

Jul 24, 2023 -

PJAMROG responded

You guys do a great job each and every time

July 18, 2023

The scheduling I rate 5, the work I rate 0. Did not put all screws back on car, they had my parts left over that should be on my car, not in their tool drawer. More

by narrowback.1666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manager
Jul 18, 2023 -

narrowback.1666 responded

Wheres my screws

Jul 18, 2023 -

Garber Chevrolet Midland responded

NARROWBACK.1666 - I'm sorry to see that you were not satisfied with your experience. Please bring your vehicle back in at your earliest convenience to show us what was not put back together. We are more than happy to address your concerns and make things right. Thank you, Nathan Antcliff Service Manager 989-839-9944

July 18, 2023

Took 122 days for them to finish my car after an accident. Played the blame game on insurance assessments, when it was actually a them problem and they didn't have the parts to finish a car on the l More

by Crystal D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate, Adam
Jul 18, 2023 -

Garber Chevrolet Midland responded

Crystal, I’m sorry for the delay in repairs for your vehicle. Having Progressive as your insurance provider meant that we need to wait on the insurance company to send an adjuster out to complete an estimate for your vehicle. The initial estimate from the insurance adjuster omitted quite a few crucial pieces, including substantial frame rail damage in which the adjuster needed to come back to the dealership to rewrite. Once that occurred, the insurance company had to add a front left frame rail to the vehicle as it was crushed. Progressive put us on hold and sent an evaluator out to check the vehicle and evaluate for a total loss before we could continue with repairs. Once the repairs were approved, your vehicle had to be sent to our service department to pull the engine from the vehicle in order to replace the frame rail, which is an extensive process. Once the engine was removed we were able to install the frame rail within a week and get the engine reinstalled. Once those major repairs were completed, could we then move on to the bodywork repairs. Overall, this was quite a substantial repair. We are happy to work with you to rectify all other issues and concerns you addressed. If you have any questions, please feel free to contact me at 989-839-9944. Nathan Keech Body Shop Manager

July 18, 2023

They were fast and very helpful helpful with another problem that I have with the truck, I am sure to visit them again. Thanks Guys Jerry Donoghue More

by DONO.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Nichols
Jul 21, 2023 -

Garber Chevrolet Midland responded

Thank you for the positive review! We're glad to hear that our team at Garber Chevrolet Midland provided fast and helpful service. We appreciate your support and look forward to seeing you again in the future. Have a great day, Jerry!

July 18, 2023

exceptional service! !! Communication was on point to who had to look at it and any delays that might arise. I don't remember the man's name but he is the taller older gen More

by RLETTS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Jul 21, 2023 -

Garber Chevrolet Midland responded

Thank you for the kind words! We're glad to hear that our team provided exceptional service and kept you informed throughout the process. We appreciate your business and hope to see you again at Garber Chevrolet Midland!

July 18, 2023

Overall pretty good and polite Dalton was super helpful and kind. Was not pushy at all and helped me find what I wanted in a truck. More

by Elliot Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Jul 21, 2023 -

Garber Chevrolet Midland responded

Elliot, thank you for the positive review! We're glad to hear that Dalton provided excellent service and helped you find the perfect truck. We appreciate your business and hope to see you again at Garber Chevrolet Midland!

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