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Garber Chevrolet Midland - Service Center

Midland, MI

4.8
438 Reviews
Call Service Center (989) 839-9944

438 Reviews of Garber Chevrolet Midland - Service Center

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October 20, 2023

Great service department, keep you informed of what is going with your vehicle. Timely on getting the service completed. More

by DARRELL.ADAMS58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Report | Print
Nov 02, 2023 -

Garber Chevrolet Midland responded

We're glad to know you had a positive experience with our service department at Garber Chevrolet Midland. We always aim for efficient and transparent communication during the servicing process. Thanks for your feedback!

October 19, 2023

Every aspect of service was excellent from check in to work performed speed in which work was done and pricing. Thank You! More

by JERRY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Top notch
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Nov 02, 2023 -

Garber Chevrolet Midland responded

Jerry, we're delighted to know that you had an excellent experience with us at Garber Chevrolet Midland. We always aim for efficiency and fair pricing! Thanks for the review!

October 19, 2023

I would like Garber Chevrolet but I had a 1230 appointment for service and it was well after 1 o’clock before they got my vehicle in my time is as valuable as yours More

by DENNISGAUTHIER111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Report | Print
Nov 02, 2023 -

Garber Chevrolet Midland responded

Dennis, we appreciate your feedback and apologize for the delay during your recent service appointment at Garber Chevrolet Midland. We understand how valuable time is and will work on improving our efficiency. Thanks for bringing this to our attention!

October 19, 2023

This was my work truck and they got it done fast! I was very happy. More

by YOBUGMAN1557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jablonski
Report | Print
Nov 02, 2023 -

Garber Chevrolet Midland responded

Thank you for your confidence in Garber Chevrolet Midland, and for your business. We are grateful to have you as a customer!

October 19, 2023

When I got my truck back it had def fluid speared on box side under filler door and all over the plastic step. More

by PERRY48657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie
Report | Print
Oct 20, 2023 -

Garber Chevrolet Midland responded

We're sorry to read about the condition your truck was returned in. We strive for a clean and professional service, so it's disappointing to see we've missed that mark here. I'd like to personally address this with you and ensure any concerns are properly handled moving forward. Please reach out at your earliest convenience. Nathan Antcliff Service Manager NAntcliff@garberchevrolet.com 989-839-9944

October 19, 2023

Went in for an oil change/tire rotation. They did the overall check, and found that my radiator had a small leak - never would have known! I needed my car that day, but they got me right b More

by PSTEVENS921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent, Keith
Report | Print
Nov 02, 2023 -

Garber Chevrolet Midland responded

We're glad to know our team at Garber Chevrolet Midland was able to spot and fix the radiator issue promptly! It's great that everything worked out under budget and on time. Thanks for trusting us with your vehicle, we appreciate it!

October 18, 2023

No one ever gets back to me to let me know if my recalls are ready to be fixed. More

by JENNIFERROUSSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
Oct 19, 2023 -

Garber Chevrolet Midland responded

Jennifer, I am truly sorry to see this review. I invite you to contact me so we can discuss your personal experience together and work towards a solution. I hope to hear from you soon. Thank you, Nathan Antcliff Service Manager NAntcliff@garberchevrolet.com 989-839-9944

October 17, 2023

This is a very timely and professional company. I truly enjoy my new Blazer and the service was excellent! More

by TERRY.BOYCE0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Blanck
Report | Print
Nov 01, 2023 -

Garber Chevrolet Midland responded

We're delighted to know you had a positive experience with us at Garber Chevrolet Midland and are enjoying your new Chevy Blazer. Thanks for the excellent review!

October 13, 2023

All workers were wonderful I was greeted well. Even let in early. Thank you so much. More

by DDUFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Oct 18, 2023 -

Garber Chevrolet Midland responded

We are so happy that our Garber Chevrolet Midland team earned your five stars. Thanks, Dduford!

October 13, 2023

I made an appointment for 10/12 at 1:30pm just to have my transmission fluid replaced. I had to wait 2 and a half hours before they were done because they didn’t make sure someone was on shift during my appo More

by KPARSONS989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 16, 2023 -

Garber Chevrolet Midland responded

We pride ourselves on our professional service and I'm very sorry to see that you’ve left us a low rating for your recent visit. Our team works diligently to get through their workload during the day, but sometimes we run into repairs that take longer than anticipated, which ends up pushing our following appointments later or moving our team around to other projects. I understand that this can be frustrating, which is why we offer a free shuttle service around town so that you do not have to be stuck at the dealership as we know your time is valuable. I would be happy to speak with you directly to address any of your concerns, so please reach out to me at your earliest convenience at 989-839-9944. -Nathan Antcliff | Service Manager

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