Garber Chevrolet Highland - Service Center

First service Excellent service very professional and welcoming to a new client.. waiting area very nice.. clean and comfortable. Liked the available internet acces Excellent service very professional and welcoming to a new client.. waiting area very nice.. clean and comfortable. Liked the available internet access and comfortable seating. More

Great Friendly Service As always, the service at Christenson Chevrolet is excellent and everyone is friendly and courteous. Thank you to Jim Gruber, service advisor, and ev As always, the service at Christenson Chevrolet is excellent and everyone is friendly and courteous. Thank you to Jim Gruber, service advisor, and everyone at this Chevrolet dealership and service center! More

Great service department the service department is the backbone of the dealership. I never feel that they are trying to sell me something I don't need. They work to get cust the service department is the backbone of the dealership. I never feel that they are trying to sell me something I don't need. They work to get customers out in a timely manner. More

Pleasant Extremely happy with the experience but the only drawback was the length of time for just a oil change and rotation. In all it was ok Extremely happy with the experience but the only drawback was the length of time for just a oil change and rotation. In all it was ok More

Highly frustrated customer There are some good people that work and have worked at Christenson, but my experience with the service department was horrible. They replaced my tim There are some good people that work and have worked at Christenson, but my experience with the service department was horrible. They replaced my timing chain at 65,000 miles on a 2010 Traverse in July 2016. Then 2.5 years later my check engine light is giving a code that the timing chain needs to be replaced again – 23,000 miles after it was first replaced. That in itself is absolutely ridiculous, and then for the service manager Gary to only offer to take a couple hundred dollars off the $3000 repair is a joke. After reaching out to Dean Christenson (who couldn’t make the effort to contact me back), he has Gary call me back to increase the discount to $500. When a major part goes out that soon, you have to be able to offer more than 16% off the repair. When someone is keeping up with the maintenance of their car, especially oil changes, there is no way a timing chain should go out at 65,000 miles, and then again as Christenon’s fine job replacing that timing chain goes out at 23,000 miles (how do I know that the replacement chain was even a new part?). All they want to do is pad their bottom line and not take care of a customer. I’m sure there are other dealerships that are not customer-oriented, but I will definitely take my chances elsewhere. Deal with Christenson at your own risk. More

Great service I was there for an oil change and a check up for my vehicle. There informed me of the outcome of my vehicle but I had to leave because my daughter was I was there for an oil change and a check up for my vehicle. There informed me of the outcome of my vehicle but I had to leave because my daughter was in labor. They provided me with a loaner and I was able to be there for my daughter. More

Amazing service dept Service advisor Marty was awesome and they had me in and out! Very comfortable with the service I get every time I go there! I have been using them fo Service advisor Marty was awesome and they had me in and out! Very comfortable with the service I get every time I go there! I have been using them for years! More

Great service all around. Good people in all departments. Used car sales with David Bennet was very proffesional and service experience was also very professional as well Marty Boelt was very thourough and ex Used car sales with David Bennet was very proffesional and service experience was also very professional as well Marty Boelt was very thourough and explained everything with lots of detail. Thank you all. More

Great service Went in for emergency service, no heat in the bitter cold, without an appointment. Service writer knew exactly what to do and got it done. Fabulous cu Went in for emergency service, no heat in the bitter cold, without an appointment. Service writer knew exactly what to do and got it done. Fabulous customer service. Can’t praise it enough! More

Service Always the service team is pleasant to work with from setting appt to picking vehicle back up. Quick service & always checks over whole vehicle. Advi Always the service team is pleasant to work with from setting appt to picking vehicle back up. Quick service & always checks over whole vehicle. Advises of anything that may need adressed in future. More