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Garber Chevrolet Highland - Service Center

Highland, IN

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817 Reviews

817 Reviews of Garber Chevrolet Highland - Service Center

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March 16, 2020

The service was great. The service representatives have the same friendly helpful attitudes as always. I feel encouraged as the ownership has changed hands. Providing doughnuts and sweet rolls was a comfor More

by WOODS7117
Recommend Dealer
Yes
Employees Worked With
Jim Gruber
Mar 17, 2020 -

Garber Chevrolet Highland responded

Thank you for the fantastic review. Your customer experience and satisfaction is our number one priority. We are glad to hear that you enjoyed refreshments that had been provided. We now have fresh baked Otis Spunkmeyer cookies at the dealership everyday. Thank you again for the kind words and we look forward to seeing you here to enjoy some fresh baked cookies.

March 16, 2020

Little Pricey Service is fine. Marty is a great Service writer. It's getting a little pricey for an oil change, tire rotation, and to replace a set of wiper blades More

by MTPOPA1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Boelt
Mar 17, 2020 -

Garber Chevrolet Highland responded

Marty will be excited to see the great review that you gave him. His priority is customer satisfaction. For questions on pricing or for any service related concerns please contact our Service Manager Gary Goodwin and he will be happy to help you in any way he can. Thank you again and we look forward to seeing you again.

March 14, 2020

Yadira was amazing! Her customer service was above and beyond. Rick was Very polite and helpful and concern about me as a costumer. Benito was attentive and understanding. More

by Ygomez92
Recommend Dealer
Yes
Employees Worked With
Yadira, Benito Rosario, Ric Wampner
March 12, 2020

Excellent Customer Service I took my vehicle in for general maintenance I was greeted promptly and professionally. The waiting area was clean and comfortable, and the car was re More

by KRISIS2BUSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Wampner
Mar 12, 2020 -

Garber Chevrolet Highland responded

Thank you so much for the kind review. We put customer experience and satisfaction as our priority and we are thrilled that you had great experience with our staff. Thank you for the kind words and your business. We look forward to seeing you again and have a wonderful day.

March 11, 2020

Jim Gruber is the best advisor you have please give this man a raise he’s like family always takes care of Me and my wife and our vehicles. And even when he’s not there he still makes sure we are accommodat More

by natenezzy28
Recommend Dealer
Yes
Employees Worked With
Benito , Jim Gruber
Mar 11, 2020 -

Garber Chevrolet Highland responded

Thank you for leaving such a kind review. We are glad that loved your service experience with Jim. Jim will definitely be happy to read what you wrote. Customer experience and satisfaction is Jim's number one priority. Thank you for the kind words and we look forward to seeing you again.

March 11, 2020

Jim Gruber was very cordial and had great customer service. He explained the service that I needed and the approximate costs. He also directed me to the collision dept for future work needed. The coll More

by pdkennedy915
Recommend Dealer
Yes
Employees Worked With
The ladies in the payment/cashier dept had great customer service. , Jim Gruber
Mar 11, 2020 -

Garber Chevrolet Highland responded

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your service experience with Jim. He will be happy to see what you wrote. Jim puts customer experience and satisfaction as his priority. Thank you for the kind words and we look forward to seeing you again.

Mar 11, 2020 -

Garber Chevrolet Highland responded

Thank you for the great review. Jim will be thrilled to read the wonderful review that you gave him. Thank you so much for your business and we look forward to serving you again.

March 11, 2020

Friendly and knowledgeable My service advisor was prompt, friendly and helpful. He contacted me with a diagnosis quickly and again when the service was complete. I appreciated More

by walker jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Braviere, Chris Romanowski, Tayler Piet, Andre Pineda, Jordy Lema, Jim Gruber, Anthony Langland, Marty Boelt, Charlene Newton, Chuck McNiece
Mar 11, 2020 -

Garber Chevrolet Highland responded

Thank you for leaving us such a wonderful review. We are thrilled that enjoyed your service experience. Our Service Specialist will be happy to read what you wrote. We put customer satisfaction as our priority, and a review reaffirms the hard work that we put into everyday. So thank you for the kind words and we look forward to seeing you again.

March 11, 2020

Char saves the day EVERY time! You need more like her! Congratulations on a wonderful employee. Always pleasant and helpful each visit and on the phone! More

by Chitown
Recommend Dealer
Yes
Employees Worked With
Anthony Braviere, Chris Romanowski, Jordy Lema, Clarence Allen, Ryan Alberson, Jim Gruber, Charlene Newton
March 11, 2020

Another great visit! Went in for an oil change and to fix a tire. As usual, service was on time, both at time of arrival and promised finish time. EVERYONE treated me wit More

by CAVAFY1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Wampner
Mar 11, 2020 -

Garber Chevrolet Highland responded

Thank you for the wonderful review. Our staff will definitely be happy to read the wonderful review that you gave them. Thank you for your business and we look forward to seeing you again.

March 10, 2020

Benito was great, from start to finish, the problem is your cashiers that cash out they are not so kind very dull and kinda rude. More

by marydiaz41
Recommend Dealer
No
Employees Worked With
Robert Avalos, Benito Rosario
Mar 11, 2020 -

Garber Chevrolet Highland responded

Thank you for your feedback and letting us know about the issue. We are sorry that your experience did not match your expectation. We set a high standard for ourselves and are truly sorry to hear that it was not met in your interaction with our business. Please reach out to our Service Manager Gary Goodwin @ 219-924-3344 to discuss the issue at your earliest convenience.

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