Garber Chevrolet Highland - Service Center

Scheduled an appointment a week ago for 1pm. Was told it would be a 90 minute wait even though I had an appointment. Went inside to sit down and do some work while I waited for my car, and was told I had to would be a 90 minute wait even though I had an appointment. Went inside to sit down and do some work while I waited for my car, and was told I had to wear a mask by an office employee. I was much more than 6 feet away from those in the waiting area and facing away from others even. I put the mask on nevertheless. After a few minutes I looked up and noticed the same person who told me to wear a mask had taken hers off, yet she's working consistently with customers. So since I was far away from anyone else, I took my mask off. After a little bit another woman came and told me to put my mask back on to practice social distancing. Expect I was socially distant already.... and I asked why the employees weren't wearing masks and she said because they're sitting behind a counter. But there's no barrier between 'behind the counter' and where customers are. The dealership is a joke. From the time we purchased to this singular service appt, employees are rude, the employees we worked with were dishonest, and were unprofessional. Honestly the company was run much better by Christensen than it is since they switched to Garber. Would never recommend this company. Rick in service though was nice and helpful during our service appt. More

service center Their service does good work and takes care of any issues you might have,however there a few at the desks that to me don't have good customer skills t Their service does good work and takes care of any issues you might have,however there a few at the desks that to me don't have good customer skills they speak and answer in a rather sharp tones. More

Excellent friendly service from Char Newton. I received a detailed status report on my Malibu and fast service. The service department is modern and safe during this crisis. a detailed status report on my Malibu and fast service. The service department is modern and safe during this crisis. More

Hands Free They came and got the Equinox, fixed it up-including a recall I didn’t know about- and returned it to me all in one day. Love the service They came and got the Equinox, fixed it up-including a recall I didn’t know about- and returned it to me all in one day. Love the service More

LP got me right in to have the Zurich service protection applied to my vehicle. He made sure I had a loaner to use whole my vehicle was being serviced. He made the process very simple and fast. I was in and applied to my vehicle. He made sure I had a loaner to use whole my vehicle was being serviced. He made the process very simple and fast. I was in and out in no time. Then once my car was finished I was very impressed that they had also cleaned and vacuumed my car. Very pleased with the service Dept and with LP. Great job Garber keep up the great work More

Check engine light check in The service is always great. However, I wasn’t there to personally speak with the actual service person. My husband was there. After the car was check The service is always great. However, I wasn’t there to personally speak with the actual service person. My husband was there. After the car was checked out, my husband called me with the repair list. At that point we decided to trade the car in. I’m sorry I don’t know the person’s name who checked out the car. More

good service It was good service with the right person. One of your service people told us to never come back, but we still do. Also, Ryan in sales is very nice an It was good service with the right person. One of your service people told us to never come back, but we still do. Also, Ryan in sales is very nice and good. More

very helpful and courteous bonito was very helpful in getting my dead battery situation taken care of on my 2014 corvette helped with getting tow service and getting my car fixe bonito was very helpful in getting my dead battery situation taken care of on my 2014 corvette helped with getting tow service and getting my car fixed promptly More

Great service from the start with service advisor Jim. Furthermore I was really happy and amazed to find out that my healthcare worker wife was able to get a free oil change ! Furthermore I was really happy and amazed to find out that my healthcare worker wife was able to get a free oil change ! More

The people and the service are top notch and they always treat their customers awesomely. My oil change was done quickly and with little wait time 😊👍 treat their customers awesomely. My oil change was done quickly and with little wait time 😊👍 More