Garber Chevrolet Highland

4 years ago i was very happy with Garber sales for the two new vehicles i purchased from them. Fast forward 4 years and the review is negatively turned 360. Having transmission/clutch issue with my 2018 c two new vehicles i purchased from them. Fast forward 4 years and the review is negatively turned 360. Having transmission/clutch issue with my 2018 cruze. Service could not determine the cause and therefore fix it (I have an extended warranty). Happy to pay the $165 diagnostic fee but where it went awry is Garber conveniently took 7 days to tell me they cannot determine the issue. That's 7 days of a "rental" loaner car where Garber charged me another $270 to my bill. And to top it off the costly loaner was dirty and smelled like an ash tray to which Garber stated they were sorry for the inconvenience. $435 later and the car still has the problem. If it were 1 to 3 days maximum to diagnose the vehicle would be reasonable and not had an issue paying the loaner "rental" fee but 7 days they held my car which I had to make three calls over 2 different days just to get an update and be told they do not know why the car is switching gears incorrectly. I could not be more unhappy with Garber's service and commitment to their customers. More

Rick Castro helped me sell my car at Garber Highland Chevy! Excellent customer service. Would recommend going to see him! Chevy! Excellent customer service. Would recommend going to see him! More

this place is a joke do business somewhere else Thell take you money and sell your car to someone else take you money and sell your car to someone else More

Decided to give service department a second chance on an oil change. Last year 3 hours for oil change and tire rotation this year 2 1/2 hours for oil change only. Appointment set for 930 at 1115 I started a oil change. Last year 3 hours for oil change and tire rotation this year 2 1/2 hours for oil change only. Appointment set for 930 at 1115 I started asking. They’re working on it. At 1200 questioning again why set appointments if overbooked. Smart aleck lady said they’re not appointment times just check in time. News to me.. will never go back and I will sell this car and never buy another Chevy again. Worst place ever for service. Spoke with manager last year and nothing changed. Would give minus 10 stars if I could. More

James and everyone at Garber is amazing! They’re knowledgeable and kind. They have a great selection of cars; there’s definitely something for everyone! The building itself is clean and is a They’re knowledgeable and kind. They have a great selection of cars; there’s definitely something for everyone! The building itself is clean and is a great environment to be in. I highly recommend Garber to everyone who’s looking for a above&beyond vehicle and experience More

James was simply amazing. His customer service was superb!!! He was very patient and knowledgeable of the product he was selling. His customer service was superb!!! He was very patient and knowledgeable of the product he was selling. More

Great customer service, the sales perDon understood my need and did what he need to ensure all parties involved were satisfied and happy. need and did what he need to ensure all parties involved were satisfied and happy. More

Very quick to respond with online questions. Sales staff are very knowledgeable and personable. Made the buying experience seemless Sales staff are very knowledgeable and personable. Made the buying experience seemless More

James Walker. ...as I walked through the door his spirit is what drew me. I am amazed and overwhelmed by the excellence of his customer service and cleaniness of th ...as I walked through the door his spirit is what drew me. I am amazed and overwhelmed by the excellence of his customer service and cleaniness of the facility. James was very informative and made every effort to provide what I needed. His teammates Alek and Trina was also amazing. I truly loved my experience. More