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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
269 Reviews

269 Reviews of Garber Buick of Saginaw - Service Center

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October 13, 2024

Horrible experience. Acted like I was a nuisance. Not knowledgeable rude etc. Love sales department More

by TORIECAT1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Amanda
Oct 14, 2024 -

Garber Buick of Saginaw responded

We strive for knowledgeable and courteous service, so I'm sorry to read this feedback. We would like to ensure you this is not reflective of our usual standards. Please reach out if you'd like us to address any specific issues or concerns you have.

October 13, 2024

Great work done here in a timely manner. I had the usual oil change done and tires balanced. The unusual thing that needed attention was to fix the problem with the hatch. It would not go up More

by EJEANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and mechanic
Oct 15, 2024 -

Garber Buick of Saginaw responded

We're delighted to hear that our team at Garber Buick was able to address all your needs efficiently, even the tricky hatch issue! Thanks for trusting us with your vehicle maintenance. Safe travels ahead!

October 11, 2024

We always receive exceptional service from the team at Garber Buick. We highly recommend them! More

by LBIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarvis
Oct 14, 2024 -

Garber Buick of Saginaw responded

Our team at Garber Buick thanks you for the high recommendation and praise! It's great to hear you consistently receive exceptional service. We look forward to seeing you next time!

October 08, 2024

So appreciate the time taken in explaining the cars options, including differences & comparisons between different makes! More

by VROURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry C - Michael
Oct 09, 2024 -

Garber Buick of Saginaw responded

We're delighted to hear that you appreciated the detailed explanations at Garber Buick. Our team is always here to help with any questions or comparisons!

October 05, 2024

They did a good job and Adam Whiteherse and others are very knowledgeable, polite and professional More

by MCDELOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Whiteherse
Oct 08, 2024 -

Garber Buick of Saginaw responded

We're glad Adam Whiteherse and our service center team at Garber Buick provided service with expertise and professionalism. Thanks for the positive feedback, see you next time!

October 01, 2024

Fast, friendly service technicians with great knowledge. Would definitely recommend my family and friends to the service team at Garber Buick on State St., Saginaw, MI. More

by TRANSMAN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy P.
Oct 02, 2024 -

Garber Buick of Saginaw responded

Thank you for recommending our service team at Garber Buick on State St., Saginaw, MI! We're glad to hear that our technicians provided fast and friendly service. We appreciate your support!

September 29, 2024

Vehicle dropped off night before. ..No offer of shuttle when vehicle was done being serviced. 'Had to stand around before being helped. Staff was pleasant and seemed competent. Serv More

by RMGCIOLEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Service Writer
Sep 30, 2024 -

Garber Buick of Saginaw responded

Thank you for sharing your experience. While we're glad to hear that our staff was pleasant and competent, we apologize for any inconvenience caused by the lack of shuttle service and wait time. We appreciate your feedback as it helps us improve our services. If there's anything else you'd like to discuss, please feel free to reach out.

September 27, 2024

Adam was very dependable and thorough. Treated with dig;nity and respect, not like some service employees over there. Since Rod S. left we have been having a hard time finding another serv More

by SASANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Sep 30, 2024 -

Garber Buick of Saginaw responded

Thank you for sharing your experience! We're glad to hear Adam provided dependable and respectful service at Garber Buick. We appreciate your loyalty and look forward to continuing to serve you!

September 24, 2024

Friendly, knowledgeable, very clean and a comfortable waiting area. The service that I had done to my truck was done quickly and done right. I would recommend this dealership to anyone that is looking to More

by BONEDADDY2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 26, 2024 -

Garber Buick of Saginaw responded

Thank you for the recommendation! We're glad to hear that our team at Garber Buick provided a friendly and efficient service experience. We appreciate your support and look forward to serving you again!

September 22, 2024

Staff was very helpful and caring and professional. Communication was great as well. Made me very comfortable More

by WEDDINGINBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 27, 2024 -

Garber Buick of Saginaw responded

We're delighted to hear that our team at Garber Buick provided helpful, caring, and professional service. Thank you for sharing your positive experience!