Garber Buick of Saginaw - Service Center

I never like to score less than a five. I really like this Garber dealership! I received a call that the part for my vehicle was in the week before. I scheduled an appointment for 9:30am I really like this Garber dealership! I received a call that the part for my vehicle was in the week before. I scheduled an appointment for 9:30am the following week. I drove my husband's vehicle to work. He took mine to dealership at 9:30. After waiting a bit, they offered to drive him home. I called later in the afternoon: they should be working on it soon...my husband received call later. Right box, wrong part. Came and got him around 4:30pm. No ETA on the correct part. I am so bummed. It's a 2021. I've already been waiting for another part for over 2 months. Obviously these aren't vital parts to be able to drive the vehicle, but I use these broken pieces. Not the dealership fault, but the factory, how can you build a vehicle and not have parts available for repair? Except for it taking all day to realize they had the wrong part. More

The service department treats me very well whenever I bring my Enclave in for scheduled maintenance. bring my Enclave in for scheduled maintenance. More

Great service always on time when you need them that Mike is a great guy will return to do business Mike is a great guy will return to do business More

I appreciate the clean environment to chill in when waiting for my service. Great Job! waiting for my service. Great Job! More

We went in for the first oil change/tire rotation on our newly leased Envision. The Service area was very clean. Adam Whiteherse was very thorough and courteous and the service was done quickly. newly leased Envision. The Service area was very clean. Adam Whiteherse was very thorough and courteous and the service was done quickly. More

Service center is always clean. People are friendly. Mike and Sam call me by name and are very efficient. I never hesitate to ask a question because I know I will get an honest a People are friendly. Mike and Sam call me by name and are very efficient. I never hesitate to ask a question because I know I will get an honest answer. More

Mike is always ready, waiting and eager to help. The experience is always as enjoyable as can be. Everyone there is eager to help make you as comfortable as possible. The experience is always as enjoyable as can be. Everyone there is eager to help make you as comfortable as possible. More

All the gentlemen were very nice! Got me in very quickly and did a wonderful job! Thanks to all of you! Got me in very quickly and did a wonderful job! Thanks to all of you! More

Had a oil change and tire rotation in and out in 31 minutes.job well done 👍. minutes.job well done 👍. More

This dealership is one of Saginaw’s best. The employees are efficient, knowledgeable, and courteous, and the wait time is speedy. I must give special mention to Mike Jarvis who always manages The employees are efficient, knowledgeable, and courteous, and the wait time is speedy. I must give special mention to Mike Jarvis who always manages to accommodate me with my crazy schedule. More