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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
294 Reviews

294 Reviews of Garber Buick of Saginaw - Service Center

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July 20, 2023

Great! service! Have an great day ! Service agent was very nice with oil change in my vehicle. More

by Lewisjenise5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name maybe Adam
Jul 25, 2023 -

Garber Buick of Saginaw responded

We are so happy that our Garber Buick team earned your five stars. Thanks, Lewisjenise5!

Jul 26, 2023 -

Lewisjenise5 responded

Great Service From 1-10 if the visit an 10 Thank you

July 20, 2023

Brought my Encore in to repair passenger side door lock. Left vehicle for two days. Took it home to load for vacation and door locked again and could not be re-opened. Took vehicle back to Garber's and le More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
UNKNOWN
Jul 26, 2023 -

Garber Buick of Saginaw responded

Jess, Please accept our sincere thanks for giving us the opportunity to speak with you and address your concerns regarding your vehicle. Thank you for letting us know our team was able to more fully understand your concerns and alleviate them. We appreciate your understanding and loyalty over the years and look forward to working with you and your wife again in the future. If you have any questions, please do not hesitate to reach out to us directly.

July 20, 2023

My car was ready for an oil change, and I called and Adam set me up on Monday at 8: 30 a.m. Very easy and professionally handled. I appreciate that about the service at Garber Buick. During the service, Adam More

by NFRENCH316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 25, 2023 -

Garber Buick of Saginaw responded

Thank you for the great review! We're glad to hear that our service department at Garber Buick was able to assist you with your oil change and provide professional and easy handling. Our team is here to take care of all your car's needs, so don't hesitate to reach out when it's time for your transmission flush. We appreciate your business!

July 19, 2023

Service was quick and efficient. The service writer was helpful, friendly, and knowledgeable. I will definitely go back. More

by JARJENN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 24, 2023 -

Garber Buick of Saginaw responded

Thank you for the great review! We're glad to hear that our service team provided quick and efficient service. We appreciate your business and look forward to serving you again in the future at Garber Buick!

July 19, 2023

Service was on schedule, and all service work was clearly explained for understanding. Very appreciative experience. More

by scott.ross2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jarvis
Jul 24, 2023 -

Garber Buick of Saginaw responded

We're so glad to hear that you had a positive experience with our service team at Garber Buick! Thank you for taking the time to leave us a five-star review. We appreciate your business and hope to see you again in the future!

July 12, 2023

Very friendly and got tires on in short wait time. Although Sam wasn't there his suggested serive person did a great job. More

by J4164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark ? not sure..1st time had im in service. Very friendly.
Jul 18, 2023 -

Garber Buick of Saginaw responded

Thank you for the great review! We're glad to hear that our team at Garber Buick provided friendly service and got your tires taken care of quickly. We appreciate your business and hope to see you again in the future!

Jul 19, 2023 -

J4164 responded

Athough Sam wasn't there his suggested service person did a great job just like Sam always does!

July 09, 2023

The best service minded people I have ever dealt with. Garber continues to be the Best!! More

by KTHALE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 18, 2023 -

Garber Buick of Saginaw responded

We take immense pride in our team’s ability to provide exceptional service to our guests, and it’s wonderful knowing you have experienced exactly that over the years. It’s our pleasure to continue to be there for you and your vehicle needs. All of us at Garber Buick look forward to seeing you again!

July 08, 2023

Service was very good. Fast, friendly, and done correctly. Adam was very helpful with using my rewards points. More

by SYSCOKID45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Jul 14, 2023 -

Garber Buick of Saginaw responded

Thank you for the great review! We're glad to hear that our service was fast, friendly, and done correctly. Our team at Garber Buick is always here to help with using your rewards points. Drive safely and have a fantastic day!

July 08, 2023

Speedy service, Write up up team is great! Great place to go for routine maintenance, very thorough More

by MDAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Ken
Jul 18, 2023 -

Garber Buick of Saginaw responded

Thank you for trusting us with your business! We are happy to hear that our team was thorough and quick throughout your experience. Your support means a lot to us, and we hope to work with you again down the road. Drive safely!

July 04, 2023

My wife took her 2019 Envision in for a oil chg and rotation and was told she also needed all filters changed. So the $70 oil chg and tire rotation turned in to a $221.13. trip. This SUV has around 20, More

by rwright226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Jul 10, 2023 -

Garber Buick of Saginaw responded

Rwright226 - Customer feedback is important to us so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your wife's experience directly. If so, please reach out at your convenience. Thank you, Ken Jezowski Service Manager (989) 497-4444

Jul 10, 2023 -

rwright226 responded

The service manager explained the reason for the higher than expected cost and I decided to remove the original review and up grade it to 4 stars review and would recommend Garber's Service.

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