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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
269 Reviews

269 Reviews of Garber Buick of Saginaw - Service Center

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June 26, 2023

They are friendly, efficient, bend over backwards to please us. The waiting room is clean and has drinks and snacks and TV to keep us at ease. More

by BTHOMPSON6122AL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dont know their names
Jul 12, 2023 -

Garber Buick of Saginaw responded

Thank you for the positive review! We're glad to hear that our team at Garber Buick provided friendly and efficient service. It's great to know that you enjoyed our clean waiting room with drinks, snacks, and TV. We appreciate your support!

June 24, 2023

Quick and easy to schedule my appointment for an oil change. Always request Mike. Easy I. And easy out. Car was ready in less time than promised. Thank you Mike andcteam. More

by TJMEAD30399
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Jarvis
Jul 12, 2023 -

Garber Buick of Saginaw responded

We're so glad to hear that scheduling your oil change with us was quick and easy, TJMEAD30399! We'll make sure to pass along your kind words to Mike and our team. Thank you for choosing Garber Buick!

June 24, 2023

Nice, timely job. Car cleaned at pickup which was a surprise last time we had work done the back seat floor was full of swept up debris More

by STEPHANIEGUNTHER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 12, 2023 -

Garber Buick of Saginaw responded

Thank you for the great review, Stephanie! We're glad to hear that we were able to provide a nice, timely job and even surprised you with a cleaned car at pickup. Your feedback is appreciated and we'll continue working hard to exceed your expectations. Have a wonderful day! - The Garber Buick Team

June 24, 2023

Always helpful and always friendly. Repairs got done quickly and they got me back on my quickly More

by AUG0805
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarvis
Jul 12, 2023 -

Garber Buick of Saginaw responded

We appreciate you taking the time to share your wonderful feedback about our helpful and reliable team – this is what we always strive for! Thank you again from all of us at Garber Buick!

June 24, 2023

Kind, knowledgeable, and helpful staff Adam in the service department was very helpful and courteous. More

by JMKELLER757
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam, and manager
Jul 12, 2023 -

Garber Buick of Saginaw responded

We're so glad to hear that Adam provided you with excellent service! Thank you for taking the time to leave us a great review. We appreciate your support! - The Garber Buick Team

June 24, 2023

I never like to score less than a five. I really like this Garber dealership! I received a call that the part for my vehicle was in the week before. I scheduled an appointment for 9:30am More

by MARYCK0829
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 28, 2023 -

Garber Buick of Saginaw responded

Maryck0829, we appreciate your feedback and understand your frustration with the delay in receiving the correct part for your vehicle. While this issue may be beyond our control as a dealership, we apologize for any inconvenience it has caused you. We will continue to work closely with the factory to ensure a timely resolution. If there is anything more we can do to assist you during this process, please don't hesitate to reach out. Thank you, Ken Jezowski Service Manager (989) 497-4444

June 24, 2023

The service department treats me very well whenever I bring my Enclave in for scheduled maintenance. More

by johnsonb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam W.
Jul 12, 2023 -

Garber Buick of Saginaw responded

Thank you for your kind words! I’m thrilled to hear that we provided you with exceptional service, something we always strive for at Garber Buick.

June 20, 2023

I appreciate the clean environment to chill in when waiting for my service. Great Job! More

by LWBAT02
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Whiteherse
Jun 30, 2023 -

Garber Buick of Saginaw responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for choosing Garber Buick for your vehicle service needs.

June 20, 2023

Great service always on time when you need them that Mike is a great guy will return to do business More

by JWRIGHT201921
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Jarvis
Jun 30, 2023 -

Garber Buick of Saginaw responded

We're so glad to hear that you had a great experience with our service team, JWRIGHT201921! Mike is indeed an amazing member of our staff. Thank you for choosing Garber Buick, and we look forward to serving you again in the future!

June 18, 2023

We went in for the first oil change/tire rotation on our newly leased Envision. The Service area was very clean. Adam Whiteherse was very thorough and courteous and the service was done quickly. More

by DDPUCKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Whiteherse
Jun 30, 2023 -

Garber Buick of Saginaw responded

We're so glad to hear that you had a positive experience during your first oil change and tire rotation at Garber Buick! Our team takes pride in providing thorough and courteous service, so it's great to know that Adam took good care of you. Thank you for choosing us, and we look forward to serving you again in the future!