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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
340 Reviews

340 Reviews of Garber Buick of Saginaw - Service Center

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May 20, 2025

My Service Writer Mike was very attentive to my needs and the scheduling of my recent visits. He explained very clearly the work to be done on my 2011 Lucerne and sought out all available discounts open to m More

by BERWOLNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jarvis, Dick Herzog, Heidi Klopf, Joe who handled loaners, Tony, manager in the Body Shop, Kyle and all the Courtesy Car Drivers.
May 28, 2025 -

Garber Buick of Saginaw responded

Thank you for sharing your wonderful experience with Mike and the team at Garber Buick. We're delighted to hear that he provided attentive service and ensured a smooth process during your recent visit. Your loyalty over the past 45 years means so much to us, and we're honored to have been part of those cherished memories with Kathleen. We look forward to continuing our relationship in the future!

May 19, 2025

Mike, and everyone is the service department was great. Also the parts department was great. Mike always greets you with a smile and a good morning and your name.. The parts department help take my Matt’s More

by DKEVANS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 23, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Mike and the team at Garber Buick provided you with such a positive experience! It's great to know our service and parts departments were able to assist you so well. Thank you for sharing your feedback, we look forward to serving you again in the future!

May 16, 2025

The service department employees are friendly and helpful. I have been taking my vehicles there for service for many years. More

by WARREN8750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 20, 2025 -

Garber Buick of Saginaw responded

Thank you for your loyalty and kind words about our service team at Garber Buick! We're delighted to know you've had consistently positive experiences with us over the years. We look forward to continuing to serve you in the future!

May 14, 2025

Rod and Kevin the best always great care Always take GREAT care will use again and again More

by GMCCRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Kevin
May 14, 2025 -

Garber Buick of Saginaw responded

It's awesome to hear Rod and Kevin always take great care of you at Garber Buick. We look forward to assisting you next time!

May 13, 2025

Disappointed that I wasn’t told that something was broken from the glove box. Found it and its contents in a bag on th front passenger seat and I’m not sure what was found when they did a wheel balance. Ever More

by JAD.SAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 13, 2025 -

Garber Buick of Saginaw responded

Thank you for sharing your feedback with us. We're sorry to hear about the issue with the glove box and any confusion regarding the wheel balance at Garber Buick. Please reach out directly so we can address these concerns and ensure everything is resolved to your satisfaction.

May 10, 2025

Have always trusted Garber with our vehicles. Service has always been great. We always drop off the day before and our vehicle is ready bright and early the next morning. More

by YAKLIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
May 13, 2025 -

Garber Buick of Saginaw responded

YAKLIN13, thank you for your continued trust in Garber Buick! We're delighted to hear that our service consistently meets your expectations. Looking forward to serving you again soon!

May 07, 2025

The lady who assisted us, Hollie Murray, was very pleasant and upfront about everything about the vehicles we were looking to purchase. More

by TMLAROSE0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Murray
May 13, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Hollie provided you with such a pleasant and transparent experience at Garber Buick. Thank you for sharing your feedback, and we hope you're enjoying your new vehicle!

May 01, 2025

Will go back. Makes sure I understand what is going on with my vehicle. Upfront on cost. More

by RHCERVANTES421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 02, 2025 -

Garber Buick of Saginaw responded

The team at Garber Buick loves seeing great reviews! Thank you, Rhcervantes421!

April 19, 2025

I came into the dealership to get a new key fob for my 2024 Envision. Both the parts and service departments were great. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in Service was very helpful.
Apr 21, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that both our parts and service departments at Garber Buick provided you with a great experience. Thank you for choosing us, and we hope you're enjoying your 2024 Envision!

April 19, 2025

Was not pleased with the outcome. Purchased my jeep in feb. And as told in April my brakes need replacing. Service person Mike i believe told me in a rude way! “Well they weren’t new More

by kionaezell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Apr 28, 2025 -

Garber Buick of Saginaw responded

Kionaezell, I'm sorry to hear about your experience with the brakes and the service you received. We strive for respectful communication and quality service, so it's disappointing to learn we fell short here. If you're open to discussing this further or have any other concerns, please feel free to reach out.

Apr 28, 2025 -

kionaezell responded

Thank you. It was resolved my brakes are fixed now and I’m satisfied with the service i received and how we figured out a way to have them fixed.

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