Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
293 Reviews
Call Service Center (989) 497-4444

293 Reviews of Garber Buick of Saginaw - Service Center

Sort by
November 15, 2023

Overall pretty good. Wait time is reasonable and the comfort area works well for people with children. More

by KRISTI_K02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall names in service
Report | Print
Dec 06, 2023 -

Garber Buick of Saginaw responded

Kristi, we're glad to know that you found our waiting area comfortable and family-friendly at Garber Buick. Thanks for your feedback!

November 13, 2023

Garber Buick of Saginaw, showed me showed great customer service. They were very helpful, informative, and friendly. More

by MIIFII30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Dec 05, 2023 -

Garber Buick of Saginaw responded

We're glad to know you had a positive experience with our team at Garber Buick of Saginaw. Thanks for the review and we hope to see you again soon!

November 10, 2023

The collision department need to learn how to work with diversity. They also need to treat their customers with dignity and respect. The work done on customer truck should be of quality not disregard the c More

by NATCHAR.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
collision department
Report | Print
November 10, 2023

Came in for an oil change and tire rotation. They tried to sell me a cabin air filter for$79.95 the same price as the oil change. You should be embarrassed about that. The filter is under $15.00 More

by DLN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Nov 13, 2023 -

Garber Buick of Saginaw responded

I'm sorry to read about your recent experience with us. We aim for transparency in our pricing and we only use Genuine GM parts to ensure we are providing the highest quality available. I'd like to discuss this further with you, so please feel free to reach out at your earliest convenience. Thank you, Ken Jezowski Service Manager kjezowski@garberbuick.com (989) 497-4444

Nov 13, 2023 -

DLN58 responded

I’ve nothing else to say to you. I will go elsewhere for my GM products that I bought from Garber

November 09, 2023

Got in and out quickly. People are nice and respectful, and very professional. It was raining outside, and I was able to pickup my car inside. More

by JJONES4905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarvis
Report | Print
Nov 30, 2023 -

Garber Buick of Saginaw responded

JJONES4905, we're glad to know you had a swift and professional experience at Garber Buick. We always aim for convenience - even when it's raining! Thanks for the positive feedback.

November 08, 2023

Excellent customer service, great trustworthy team! From the moment I pulled up, I felt like I was taken care of and in great hands. Kudos to Sam F. and his team! More

by KELLY.JOHNSON007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam F.
Report | Print
Nov 29, 2023 -

Garber Buick of Saginaw responded

Kelly, we're so glad to know you felt well taken care of by Sam F. and the rest of our team at Garber Buick! Thanks for your kind words about our customer service.

November 08, 2023

Michael is wonderful in service, always keeps you updated on car. Very nice and efficient. More

by DMORSE5136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Report | Print
Nov 30, 2023 -

Garber Buick of Saginaw responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Buick!

November 08, 2023

Treat you like family. Very courteous. Listen to me when I bring in my car More

by PMEYER08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Nov 30, 2023 -

Garber Buick of Saginaw responded

We truly believe that the quality of customer service makes all the difference, and we’re always happy to treat you like family and look forward to your next visit. Until then, safe travels from your friends at Garber Buick.

November 02, 2023

They did a great job fixing my car. They were time efficient, easy to work with and professional More

by PRICEASIA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret
Report | Print
Nov 21, 2023 -

Garber Buick of Saginaw responded

Thank you so much for sharing your positive endorsement of our team! We pride ourselves on our professionalism and commitment to meeting our guests’ needs. Thank you for choosing Garber Buick, and we hope to see you back again down the road!

October 30, 2023

Ken Jezowski, was very nice as I explain the problem with my car. After servicing the car he explaining what maybe the problem. He said to bring the car back after 1,000 miles to check the problem if it hap More

by GUZMANPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Jezowski
Report | Print
Nov 15, 2023 -

Garber Buick of Saginaw responded

We're glad to know that Ken was able to assist you with your car issues at Garber Buick. We always aim for professionalism and clear communication, so it's great hearing this feedback! Remember we'll be here if the problem persists after 1,000 miles.

1
...
16
17
18
...
30