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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
270 Reviews
Call Service Center (989) 497-4444

270 Reviews of Garber Buick of Saginaw - Service Center

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November 28, 2023

I was in a tough situation at the end of the day at 4:45 and your service team replaced my blown out headlight so I could safely drive home with full forward lighting in the dark Great job More

by ZIRKFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Dec 27, 2023 -

Garber Buick of Saginaw responded

We're glad we could assist you in a pinch and ensure your drive home was a safer one. Thanks for the shout-out to our service team at Garber Buick!

November 23, 2023

The service department is friendly, respectful, and very professional. Sam and Michael are always great to work with. More

by CONNIEPB1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Michael
Report | Print
Dec 20, 2023 -

Garber Buick of Saginaw responded

We're delighted to know you had a great experience with Sam, Michael and the rest of our service department at Garber Buick. Thanks for your kind words!

November 20, 2023

I enjoy the people that help me. They tell me what I am dealing with. More

by LGIL98
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 18, 2023 -

Garber Buick of Saginaw responded

Thank you so much for taking the time to leave this lovely review! We’re happy to hear that our team provided you with such friendly and helpful service. We hope to help you again further down the road with your future vehicle needs. Until then, safe travels, and many thanks from your friends at Garber Buick.

November 20, 2023

Great place to do business with. They treat you like family. And do a professional job on your vehicle. Thank you guys Bruce More

by Papabear3198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Jezowski
Report | Print
Dec 18, 2023 -

Garber Buick of Saginaw responded

We're delighted to know you felt like family at Garber Buick! Our team always aims for professional service. Thanks so much for your kind words, and we look forward to seeing you again soon!

November 17, 2023

The service at Garber is exceptional. They go above and beyond to take care of my needs and concerns. More

by ANDREWJBETHUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam and Mike in the service department
Report | Print
Dec 11, 2023 -

Garber Buick of Saginaw responded

We are honored to receive such a high recommendation from you. All of us at Garber Buick appreciate your support, and we’re glad to hear that our team went above and beyond to help you. Stop by anytime you need our help.

November 17, 2023

Mike was very polite and a nice person, makes you want to come in there More

by Brenda Obendorfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Dec 11, 2023 -

Garber Buick of Saginaw responded

Thanks for choosing Garber Buick! See you next time, Brenda.

November 17, 2023

Best service in town! Will spread the good news to anyone I see. An OK group. More

by NATHALIEG1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jarvis!!!
Report | Print
Dec 12, 2023 -

Garber Buick of Saginaw responded

Here at Garber Buick, we always value and appreciate our customers' feedback. Thank you, Nathalieg1938!

November 15, 2023

Overall pretty good. Wait time is reasonable and the comfort area works well for people with children. More

by KRISTI_K02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall names in service
Report | Print
Dec 06, 2023 -

Garber Buick of Saginaw responded

Kristi, we're glad to know that you found our waiting area comfortable and family-friendly at Garber Buick. Thanks for your feedback!

November 13, 2023

Garber Buick of Saginaw, showed me showed great customer service. They were very helpful, informative, and friendly. More

by MIIFII30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Dec 05, 2023 -

Garber Buick of Saginaw responded

We're glad to know you had a positive experience with our team at Garber Buick of Saginaw. Thanks for the review and we hope to see you again soon!

November 10, 2023

Came in for an oil change and tire rotation. They tried to sell me a cabin air filter for$79.95 the same price as the oil change. You should be embarrassed about that. The filter is under $15.00 More

by DLN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Nov 13, 2023 -

Garber Buick of Saginaw responded

I'm sorry to read about your recent experience with us. We aim for transparency in our pricing and we only use Genuine GM parts to ensure we are providing the highest quality available. I'd like to discuss this further with you, so please feel free to reach out at your earliest convenience. Thank you, Ken Jezowski Service Manager kjezowski@garberbuick.com (989) 497-4444

Nov 13, 2023 -

DLN58 responded

I’ve nothing else to say to you. I will go elsewhere for my GM products that I bought from Garber

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