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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
270 Reviews
Call Service Center (989) 497-4444

270 Reviews of Garber Buick of Saginaw - Service Center

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January 26, 2024

Garber Buick of Saginaw, in my opinion, does not follow up regarding problems with recalls or notification(s) of fixed recall events on the vehicle. Disappointed. More

by LITTLEEYEORE
Service Communication
Recommend Dealer
No
Employees Worked With
Sam, Mike, Theresa . . . .
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Jan 26, 2024 -

Garber Buick of Saginaw responded

I'm sorry to read about your disappointment regarding the recall notifications. We strive for clear and timely communication with our customers, especially when it comes to recalls. I'd like to personally assist you in resolving this issue, so please reach out at your earliest convenience. Thank you, Ken Jezowski Service Manager kjezowski@garberbuick.com (989) 497-4444

January 25, 2024

Always outstanding! Garber has always treated us as family as we have been doing business with Garber for years!! Have always treat us they would their own family!!! Go More

by BILL@SPARTYBUFF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Goik all service techs, Rich Purdue, Dick Garber,
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Feb 07, 2024 -

Garber Buick of Saginaw responded

We're so glad to know that you've always felt like family at Garber Buick! It's our pleasure to serve loyal customers like yourself. Thanks for the shout-out and we look forward to continuing this relationship in the years ahead!

January 24, 2024

Explained everything to me. Very kind and knowledgeable. Took his time. Truly showed concern about the cars oil change and safety check. More

by DALAFLEUR52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
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Feb 07, 2024 -

Garber Buick of Saginaw responded

We're glad to know you had a positive experience at Garber Buick! Our team always aims to provide detailed explanations and ensure the utmost care for your vehicle. Thanks for sharing this review with us!

January 21, 2024

Always a great experience with Michael in service. He acts like he knows me personally. More

by DTPMLEGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Feb 05, 2024 -

Garber Buick of Saginaw responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Buick!

January 20, 2024

Great place. I do all my service work here. Would highly recommend. Also has a great detail department. More

by THEMUSTANG_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Feb 05, 2024 -

Garber Buick of Saginaw responded

We're glad to know you've had a positive experience with our service and detail departments at Garber Buick. Your recommendation means a lot to us, thank you!

January 18, 2024

Monday was a busy day in the service area, still our visit was handled very well in a reasonable timeframe. Good job as usual. More

by TRAVELEDONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 31, 2024 -

Garber Buick of Saginaw responded

We're glad to know that even on a busy day, our team at Garber Buick was able to provide you with efficient service. Thanks for your support and kind words!

January 18, 2024

Great service I called at 9 am for an oil change and Mike said come on in. I was out by 10:30 More

by RKESTNER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jarvis
Report | Print
Jan 31, 2024 -

Garber Buick of Saginaw responded

Rkestner7, we're delighted we could deliver an excellent and timely experience! - Garber Buick Team

January 14, 2024

Outstanding customer service, great waiting area, excellent attention to detail. Highly recommend Garber Buick service! More

by PRUDEN1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 30, 2024 -

Garber Buick of Saginaw responded

We're delighted to know you enjoyed our customer service and waiting area at Garber Buick. Thanks for recommending us, we appreciate it!

January 12, 2024

High-end service staff. Very helpful. Easy to work with. Knowledgeable and informative. Amazingly clean facility. More

by GCRRCLEMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam flickinger
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Jan 26, 2024 -

Garber Buick of Saginaw responded

We're delighted to know you found our service staff helpful and knowledgeable at Garber Buick. Thanks for noticing the cleanliness of our facility too! We appreciate your positive feedback.

January 12, 2024

On time …. Responsible…… Courteous……..Engaging……repeat…repeat……repeat…….repeat……..repeat……repeat…..repeat……repeat…..repeat…..etc!! More

by JAKMASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarvis
Report | Print
Jan 26, 2024 -

Garber Buick of Saginaw responded

JAKMASON, we're glad to know that our team at Garber Buick was able to provide you with a timely and engaging service. Thanks for the review!

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