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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
320 Reviews

320 Reviews of Garber Buick of Saginaw - Service Center

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April 13, 2025

Salesman Darrell Carter spotted us on the lot looking at a new Envision. It turns out he was on his way home but stopped and took the time to talk with us. Little did we know that it would start us on the p More

by FRASER_DEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer MacMillan
Apr 14, 2025 -

Garber Buick of Saginaw responded

It's fantastic to hear that Darrell, John, and Riley made your car buying experience at Garber Buick exceptional! We're delighted they could exceed your expectations and make the process smooth. Enjoy every mile in your new Envision!

April 08, 2025

I always get great and friendly service from Garber Buick. They recently solved a nagging noise issue for me. More

by KMUMBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trista. I believe her name was.
Apr 09, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that our team at Garber Buick was able to resolve the noise issue for you! Thank you for trusting us with your vehicle and sharing this positive feedback. Safe travels ahead!

April 04, 2025

Very nice people to deal with; explained all what would need to be done without any pressure to have other work done More

by TMLAROSE0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Krieston
Apr 08, 2025 -

Garber Buick of Saginaw responded

Thank you for sharing your experience with us at Garber Buick! We're glad to hear our team provided clear and pressure-free service. We appreciate your feedback and look forward to assisting you again in the future!

April 03, 2025

Kirstin in the service center was excellent. She was professional and kept me informed on the status of my van More

by CYNTHIA.MOREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstin
Apr 04, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Kirstin provided excellent service and kept you well-informed at Garber Buick. Thank you for sharing your experience with us!

March 28, 2025

Thanks Amanda for the excellent service as always. I highly recommend the service dept on State Street in Saginaw. More

by JODY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 31, 2025 -

Garber Buick of Saginaw responded

Jody, thank you for recommending our service department at Garber Buick! We're delighted to hear Amanda provided excellent service once again. We appreciate your support and look forward to seeing you next time!

March 27, 2025

75 minutes for a 20 minute oil change? !? Come on man!!! I cannot get time back!!! Friendly staff!!! Darrell deserves a promotion!!!! Time to make it happen!!!! More

by JAYGERHAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Mar 28, 2025 -

Garber Buick of Saginaw responded

Jaygerhauser, I apologize for the delay you experienced during your oil change. It's great to hear that Darrell provided excellent service despite the wait! We appreciate your feedback and will work on improving our efficiency.

March 17, 2025

Friendly staff and everything was explained thoroughly. Service was done promptly. Would definitely go back. More

by ZANZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 28, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that our team at Garber Buick provided a friendly and efficient service experience! Thank you for your kind words, and we look forward to welcoming you back in the future.

March 13, 2025

Excellent service. Enjoyed working with Scott Turner. Scott is very knowledgeable and professional. He makes the car buying process simple! More

by KMUMBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Turner
Mar 21, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Scott made your car buying experience smooth and enjoyable at Garber Buick. Thank you for sharing this positive feedback!

March 13, 2025

I arrived and was assisted right away and they explained what they were going to do, his name was Adam. More

by ROSAOJUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 27, 2025 -

Garber Buick of Saginaw responded

Rosaojuarez, we're glad to hear Adam and the Garber Buick team provided you with prompt assistance. Thank you for sharing your experience!

March 12, 2025

Sales were good Cody is awesome body shop and service are the worst along side garber Chevy Midland many issues tech's don't care about your car and we're only happy the got it right after you couldn't make More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop and service
Mar 18, 2025 -

Garber Buick of Saginaw responded

Josh, it's great to hear Cody and our sales team were great, but I'm sorry to hear about your experience with our body shop and service team. It's disappointing to hear that we didn't meet expectations after the repair. We want to ensure you we value all our customers across all departments and would like to address these issues directly with you.

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