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Garber Buick of Saginaw - Service Center

Saginaw, MI

4.8
322 Reviews

322 Reviews of Garber Buick of Saginaw - Service Center

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April 19, 2025

I came into the dealership to get a new key fob for my 2024 Envision. Both the parts and service departments were great. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in Service was very helpful.
Apr 21, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that both our parts and service departments at Garber Buick provided you with a great experience. Thank you for choosing us, and we hope you're enjoying your 2024 Envision!

April 19, 2025

Was not pleased with the outcome. Purchased my jeep in feb. And as told in April my brakes need replacing. Service person Mike i believe told me in a rude way! “Well they weren’t new More

by kionaezell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Apr 28, 2025 -

Garber Buick of Saginaw responded

Kionaezell, I'm sorry to hear about your experience with the brakes and the service you received. We strive for respectful communication and quality service, so it's disappointing to learn we fell short here. If you're open to discussing this further or have any other concerns, please feel free to reach out.

Apr 28, 2025 -

kionaezell responded

Thank you. It was resolved my brakes are fixed now and I’m satisfied with the service i received and how we figured out a way to have them fixed.

April 13, 2025

Salesman Darrell Carter spotted us on the lot looking at a new Envision. It turns out he was on his way home but stopped and took the time to talk with us. Little did we know that it would start us on the p More

by FRASER_DEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer MacMillan
Apr 14, 2025 -

Garber Buick of Saginaw responded

It's fantastic to hear that Darrell, John, and Riley made your car buying experience at Garber Buick exceptional! We're delighted they could exceed your expectations and make the process smooth. Enjoy every mile in your new Envision!

April 08, 2025

I always get great and friendly service from Garber Buick. They recently solved a nagging noise issue for me. More

by KMUMBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trista. I believe her name was.
Apr 09, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that our team at Garber Buick was able to resolve the noise issue for you! Thank you for trusting us with your vehicle and sharing this positive feedback. Safe travels ahead!

April 04, 2025

Very nice people to deal with; explained all what would need to be done without any pressure to have other work done More

by TMLAROSE0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Krieston
Apr 08, 2025 -

Garber Buick of Saginaw responded

Thank you for sharing your experience with us at Garber Buick! We're glad to hear our team provided clear and pressure-free service. We appreciate your feedback and look forward to assisting you again in the future!

April 03, 2025

Kirstin in the service center was excellent. She was professional and kept me informed on the status of my van More

by CYNTHIA.MOREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstin
Apr 04, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Kirstin provided excellent service and kept you well-informed at Garber Buick. Thank you for sharing your experience with us!

March 28, 2025

Thanks Amanda for the excellent service as always. I highly recommend the service dept on State Street in Saginaw. More

by JODY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 31, 2025 -

Garber Buick of Saginaw responded

Jody, thank you for recommending our service department at Garber Buick! We're delighted to hear Amanda provided excellent service once again. We appreciate your support and look forward to seeing you next time!

March 27, 2025

75 minutes for a 20 minute oil change? !? Come on man!!! I cannot get time back!!! Friendly staff!!! Darrell deserves a promotion!!!! Time to make it happen!!!! More

by JAYGERHAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Mar 28, 2025 -

Garber Buick of Saginaw responded

Jaygerhauser, I apologize for the delay you experienced during your oil change. It's great to hear that Darrell provided excellent service despite the wait! We appreciate your feedback and will work on improving our efficiency.

March 17, 2025

Friendly staff and everything was explained thoroughly. Service was done promptly. Would definitely go back. More

by ZANZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 28, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that our team at Garber Buick provided a friendly and efficient service experience! Thank you for your kind words, and we look forward to welcoming you back in the future.

March 13, 2025

Excellent service. Enjoyed working with Scott Turner. Scott is very knowledgeable and professional. He makes the car buying process simple! More

by KMUMBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Turner
Mar 21, 2025 -

Garber Buick of Saginaw responded

We're delighted to hear that Scott made your car buying experience smooth and enjoyable at Garber Buick. Thank you for sharing this positive feedback!

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