Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garber Buick of Saginaw

Saginaw, MI

Overview
Employees
Reviews
Vehicles
4.8
677 Reviews
Garber Buick Company is proud to be part of the Garber Automotive Group. Whether you’re looking for a new or quality used vehicle, our knowledgeable sales staff is here to help you. We offer assistance with vehicle financing and auto loans to ensure you bring your dream car home today. We also have a state-of-the-art service center and certified service technicians to handle all your vehicle’s repair and maintenance needs. Garber Automotive Group has been family owned and operated since 1907. Garber Management Group, based out of Saginaw, Michigan, is the umbrella organization for 21 new-car dealerships that represent 16 franchises across six states and is currently one of the top 20 largest privately held companies in Michigan outside of Detroit. The Garber organization also includes Gateway Financial Solutions, one of the nation’s largest used-vehicle lenders, and RightWay Automotive, an independent used-vehicle retailer with over 35 locations in the Midwest. In total, the organization employs over 2,000 people and generates $1.2 billion in annual sales. Since 1907, we’ve been in the business of creating a customer experience that has brought customers back time-and-time again. That’s why we always say, “You’ll do better at Garber!” With a knowledgeable and experienced staff, wide selection of new and used vehicles, and easy financing, Garber Buick Company is your one-stop shop for all your vehicle needs.
Contact Dealership
View Awards

5925 State St

Saginaw, MI

48603

Directions

By Type

Showing 677 reviews

August 10, 2025

I love Garber Buick Service Department. They are efficient, friendly, and trustworthy. It's where I would send my family for their car service needs. More

by CPIAZZA2322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Report | Print
Aug 13, 2025 -

Garber Buick of Saginaw responded

Thank you for your continued confidence in the Garber Buick GMC service team! It means a lot to us that you trust our team with your family's auto maintenance needs as well. We look forward to seeing you again!

August 08, 2025

Thank you for helping me find my new car. It was a good experience with Darrell More

by TMSIMON71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell
Report | Print
Aug 13, 2025 -

Garber Buick of Saginaw responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Garber Buick Team

August 03, 2025

Purchased my 2023 Silverado 1500 from Shaun Scheidler at Garber. He made buying a vehicle very easy and pleasant for my wife and I… We would not hesitate to purchase another car from Shaun More

by 2023 Silverado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Scheidler
Report | Print
Aug 13, 2025 -

Garber Buick of Saginaw responded

Congrats on your new 2023 Silverado 1500! We're so pleased Shaun made your buying experience easy and enjoyable. We wish you many safe and happy miles ahead and look forward to seeing you at Garber Buick when you're ready for your next vehicle!

August 02, 2025

Great! My repairs were completed ahead of time. Kept me updated. Very friendly I would recommend. More

by FIREBIRD598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Garber Buick of Saginaw responded

It was our pleasure to assist you. Thank you from all of us here at Garber Buick!

August 01, 2025

I noticed a sensor for my tire pressure was off. I went to the service center and was able to have it fixed immediately. I had no appointment. Great people and service. Glad I brought my car there. More

by JERRYMATU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jarvis
Report | Print
Aug 01, 2025 -

Garber Buick of Saginaw responded

I'm glad we could assist you quickly and effectively! Thank you for choosing Garber Buick. Safe travels!

July 31, 2025

Excellent care and service! Attention to all details! Would definitely purchase from Garber Buick again! More

by TLILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Garber Buick of Saginaw responded

Thank you for your kind words! We're so happy you had a good experience with our team. See you next time at Garber Buick!

Aug 01, 2025 -

Garber Buick of Saginaw responded

Thank you for your kind words! We're so happy you had a good experience with our team. See you next time at Garber Buick!

July 28, 2025

I am very pleased with the work that was done and the service that I was given was excellent. More

by BAERNECESSITIES35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten in service was great!
Report | Print
Jul 30, 2025 -

Garber Buick of Saginaw responded

Thank you for reviewing Garber Buick! It was so kind of you to share your experience!

July 28, 2025

Garber Buick https://g. co/kgs/89yAg3h Buyer beware dealer lacks integrity. Follow the link to my Google review of this dealership. More

by Gpg2nd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Todd Bennett
Report | Print
Jul 31, 2025 -

Garber Buick of Saginaw responded

Thank you for your feedback. We’re aware this situation wasn’t handled to your expectations, and we recognize the frustration it caused. Your concerns have been shared with our management team, and we are attempting to get in contact with you to address your concerns. Please reach out to Thomas Ward directly so that he can assist you.

Aug 07, 2025 -

Gpg2nd responded

I appreciate the response, but I need to be honest Thomas Ward already had a clear opportunity to resolve this when the issue first came up. He could’ve addressed it directly and professionally, but instead chose not to take accountability. He even told me someone would be in touch to follow up that call never happened. Now I’m being asked to reach out again to the same person who failed to act the first time? This situation has been a massive inconvenience and disappointment. At this point, it doesn’t feel like a genuine attempt to resolve anything — it feels like damage control.

Aug 07, 2025 -

Gpg2nd responded

Greg Geneseo Local Guide·23 reviews·15 photos a week ago New I recently purchased a used 2019 Chrysler Pacifica Limited from Garber Buick, and unfortunately, the experience has been incredibly disappointing. The buying process started off okay — limited room for negotiation, but I loved the van and moved forward. However, within 90 days, serious issues surfaced that revealed a lack of care and quality control on Garber’s part. First, the brakes began squeaking, so I took the van to Belle Tire to have them inspected for safety. They couldn’t even remove the tires because Garber had sold me the van with aftermarket locking lug nuts and never provided the key. Even more concerning, the tires were completely worn out. This made me seriously question what kind of pre-sale inspection — if any — was done, considering it’s basic due diligence to at least remove the wheels and check the tires. This situation caused a major headache. I was without a vehicle for an extended period. Garber only offered a rental vehicle after I expressed my frustration multiple times. To make matters worse, my rims were damaged during their service process, and instead of taking full accountability, they offered to "recondition" them — not replace them. While they did offer half off new tires, that gesture only highlights how poorly this was handled in the first place. I bought the fully loaded model because I wanted something reliable and enjoyable — instead, I got stress and damage to a vehicle I had only just purchased. I made multiple trips back and forth to Saginaw to deal with these issues — time and gas out of my own pocket. They promised a gas card on several occasions and never followed through. I’m not chasing freebies, I’m just holding a business accountable for its word. The manager ultimately shrugged off the rim damage, claiming their people didn’t do it — despite clear evidence to the contrary. Holly Murray, the salesperson I worked with, was involved in the sale, but after that, the follow-through from the dealership fell apart. Overall, I’m extremely disappointed in the lack of attention to detail, the failure to take responsibility, and the poor customer service after the sale. I expected more from a name like Garber. I would consider another dealer for a major purchase

July 27, 2025

I love the service I receive at Garber Buick. Adam helped me get an appointment for an oil change before my trip. Fast and friendly service. More

by CPIAZZA2322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jul 30, 2025 -

Garber Buick of Saginaw responded

We're so glad Adam and the team got you in quickly at Garber Buick. We truly appreciate your business! Safe travels!

July 27, 2025

Service was done on time and service rep was very cordial and explained what was going to be done clearly. More

by DSETSER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Neiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Garber Buick of Saginaw responded

We love to hear that our team provided you with thorough and timely service! Thank you for choosing Garber Buick and for sharing your feedback. See you next time!

1
2
3
...
68