Garavel Subaru - Service Center

Service staff exceptional and service completed within the expected time frame. Service staff reviewed the invoice information and explained each piece of th staff exceptional and service completed within the expected time frame. Service staff reviewed the invoice information and explained each piece of the service results. More

Tony and his crew are pleasure to deal with I went in for a loud noise and the crew were able to find it and fix it they even went above and beyond to get me loaner car and kept me informed on t I went in for a loud noise and the crew were able to find it and fix it they even went above and beyond to get me loaner car and kept me informed on the status of my repair! Truly an unparalleled experience! Will also shop at Garavel More

Great & Fasr Very satisfied with the service. I arrived earlier than my scheduled time and they still got me in and took care of all my scheduled service and re Very satisfied with the service. I arrived earlier than my scheduled time and they still got me in and took care of all my scheduled service and repair. Great job. More

Thank you Mike R Purchased my used Subaru Legacy 2.5i Limited from Miles about 2 years ago. Great experience, great price. Since my purchase, I have been working w Mik Purchased my used Subaru Legacy 2.5i Limited from Miles about 2 years ago. Great experience, great price. Since my purchase, I have been working w Mike R in service. I don't know how he always remembers every client! Always greeted by Mike w a smile and nice greeting. My vehicle continues to be in excellent shape at a surprisingly low cost. Who knew going to a car dealership service visit would be FUN!? Thanks to all at Garavel Subaru. Job well done from start to finish. More

Efficient Once I described the problem I was having, they got me an appointment as soon as possible. Once I was there, having my car fixed under warranty and ca Once I described the problem I was having, they got me an appointment as soon as possible. Once I was there, having my car fixed under warranty and car washed was completed in under an hour. More

Dealer John Bonine was of great help in an emergency My wife's '06 Subaru broke down in Wilton, at rush hour. I didn't know what to do and couldn't get there. I called Subaru but was unable to get throug My wife's '06 Subaru broke down in Wilton, at rush hour. I didn't know what to do and couldn't get there. I called Subaru but was unable to get through to the service department to find if they could help. I finally connected with salesman John Bonine who connected me, through him, to the service department, and gave me the number for a tow truck, and advised me how to handle the situation. He also remained in touch with me until my wife, her car, and eventually I arrived at the dealership. I am so grateful for his help. Also Edison in the service department was terrific once we got there in getting the car fixed. More

Great team I had bought a used 2011 Hyundai Elantra that had some issues and Paul made sure my car got what it needed to be fixed correctly. The Hyundai dealersh I had bought a used 2011 Hyundai Elantra that had some issues and Paul made sure my car got what it needed to be fixed correctly. The Hyundai dealership that was meant to fix my car did not fix the radio and Edison made sure I had a new radio that Garavelle could put in. He went above and beyond to make sure I had a high quality working radio. On the day I picked it up, I couldn't figure out how to work the new radio so Rich made sure my phone was paired with the bluetooth and sat with me to make sure I knew how it worked. Although this car had some issues when I first received it, I came out with an even better one because of the care this staff took to make sure I was happy with my new car! Thanks so much! More

It has been several years since using the service department I always found that service personnel were helpful and professional in the intake/result processes. The focus is clearly on customer satisfaction. I always found that service personnel were helpful and professional in the intake/result processes. The focus is clearly on customer satisfaction. The new contemporary design of the customer waiting area is another statement of how the company values the customer. It is spacious, well lit, has ample comfortable seating, coffee/tea and choice of light snacks, as well as multiple media with captions, and an additional glassed in space for separate use. All of these elements taken together does provide for a professional, competent, and comfortable service center taking the priority of customer satisfaction seriously. More

excellent service Excellent service. Very happy with the time of service and car wash. Excellent service. Excellent service. Very convenient excellent service. Ver Excellent service. Very happy with the time of service and car wash. Excellent service. Excellent service. Very convenient excellent service. Very convenient. Excellent service happy More

THE BEST All the folks at Garavel Subaru are outstanding. I've never had a problem they could not handle. This is my third Subaru, second STI, plus a Forester. All the folks at Garavel Subaru are outstanding. I've never had a problem they could not handle. This is my third Subaru, second STI, plus a Forester. More