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Garavel Subaru
Norwalk, CT
7,004 Reviews
Garavel Subaru is CT's fastest-growing Subaru dealership.
2025 DealerRater.com Dealer of the Year Award winner.
Free Lifetime Warranty on all new cars
Every used car comes with 1 of 4 warranty levels. With available additional coverage.
BEST price guarantee on all vehicles.
Trade-in values provided by Kelley Blue Book.
Proceeds from each car support a local charity each month.
Subaru Service
- Genuine Subaru parts installed by Factory-Trained technicians
- Free courtesy shuttle
- Comfortable waiting area with free WIFI, coffee, tea, water, and snacks
- Loan cars available for major services
- 12 month/ 12,000 mile parts and labor guarantee on all work
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 7,004 reviews
November 01, 2025
I feel obligated to warn others about my experience at Garavel Subaru in Norwalk, CT was so outrageous. I was contacted by Santiago, who repeatedly assured me in writing that the dealership would honor Garavel Subaru in Norwalk, CT was so outrageous. I was contacted by Santiago, who repeatedly assured me in writing that the dealership would honor a $15,000 offer for my 2022 Toyota Camry SE once my title arrived. His exact words were that the offer “still stands until the end of the month” and the process would be “quick and easy.” Based on that, I drove twice from New York City to Norwalk, trusting their word. My car was unregistered and uninsured, but they told me it was fine to come as soon as I had the title. That trust was a huge mistake. When I arrived, everything changed. The tone went from friendly to cold and arrogant. Suddenly the used car manager, Logan, who personally appraised my car for $15K the first time, was “not in.” Then, when they finally got him on the phone, he acted like he didn’t remember me or my car at all — completely unprofessional and smug. They refused to honor the written offer, claiming they’d have to reappraise it again. The staff was condescending, dismissive, and acted as if wasting my time was normal. Garavel Subaru is worse than the typical Queens Boulevard dealers — at least those places are honest about playing games. Garavel hides behind fake politeness, but once you show up, they treat you like you’re beneath them. I was misled, disrespected, and lied to. Avoid Garavel Subaru. They have zero integrity, zero accountability, and total arrogance. More
by Jose Valenti
November 01, 2025
Everyone at Garavel was knowledgeable, accommodating, and thorough. Our service with Dave was straightforward and enjoyable. thorough. Our service with Dave was straightforward and enjoyable. More
by isabella.wak
November 01, 2025
Very helpful, but not pushy. Patient with explaining all the systems. ( No more to say). Patient with explaining all the systems. ( No more to say). More
by Aliceburnham1
Employees Worked With
October 31, 2025
Great experience making this purchase. Couldn’t be happier. Rudy was so helpful and professional. Thank you! Couldn’t be happier. Rudy was so helpful and professional. Thank you! More
by Jjkircaldie
October 31, 2025
Michele was very friendly and helpful explaining all about my new car on the purchase date. I was confident driving this new car home when I left the dealer site thanks to her. Jose was also very helpf about my new car on the purchase date. I was confident driving this new car home when I left the dealer site thanks to her. Jose was also very helpful and explained all the warranty options in details. Made our decision process very easy. Overall I am very satisfied with everything at Garavel Subaru! More
by Sakaimami2002
October 29, 2025
Michelle was so very helpful during this process and found me such a great car! found me such a great car! More
by Mhalstead
Employees Worked With
October 28, 2025
Michele was patient with us while we worked through some concerns with our purchase, and was patient with our daughter (who came along for the proverbial ride!). concerns with our purchase, and was patient with our daughter (who came along for the proverbial ride!). More
by Wesley.birdsall
Employees Worked With
October 28, 2025
This is the 2nd Subaru I've bought with Dave Novik. He's great! Very knowledgeable about the car and took as much time as I needed to get comfortable with the features. Dave made him self available eac He's great! Very knowledgeable about the car and took as much time as I needed to get comfortable with the features. Dave made him self available each time when it was convenient for me to come to the dealership and I would encourage anyone interested in a Subaru to ask for him. More
by suemason1216
October 26, 2025
Possibly the best experience I’ve ever had purchasing a new car! Dave Novik was my salesman - incredibly knowledgeable and absolutely charming. My wife also purchased a car through him. Garavel has a super new car! Dave Novik was my salesman - incredibly knowledgeable and absolutely charming. My wife also purchased a car through him. Garavel has a superb reputation and I can see why! More
by libor35
October 26, 2025
The sales personnel were polite and able to meet my needs. The car was exactly what I wanted. Everything went better than expected. needs. The car was exactly what I wanted. Everything went better than expected. More
by Mmayko
