Ganley Chevrolet
Brook Park, OH
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458 Reviews of Ganley Chevrolet
The dealership always finds little problems that I never even noticed. The folks are always friendly, know me by name, and help me when I don't understand things. I have never had a car break down, and I'v even noticed. The folks are always friendly, know me by name, and help me when I don't understand things. I have never had a car break down, and I've been buying and having my cars serviced by this dealership for decades now. More
Service department is top notch-stays on top of what needs to be done at different intervals of your lease and does not add unwanted services. needs to be done at different intervals of your lease and does not add unwanted services. More
If I could give zero stars I would. Holly (service department) and rusty (service manager) are probably two of the most rude and careless individuals I have ever had the displeasure of working with fo department) and rusty (service manager) are probably two of the most rude and careless individuals I have ever had the displeasure of working with for my warranty claim. They kept my car for 11 days and didn't do any work on it and kept giving me the run around when I would call and ask for any type of updates. They refused to provide the information my warranty company requested because "it's an aftermarket warranty" as if that makes me lesser of a person or something. Then told me I needed to pay them 3000 dollars cash or they wouldn't provide the photos my warranty company asked for to begin work on my engine. When this was brought to the managers attention his "I couldn't care less" attitude was very apparent and they obviously did not want my business. It would have been nice if they told me that on day 1, 2 or even 3.. but to wait until the 11th day that my car was in their possession to tell me they didn't feel like it was "worth it to dedicate someone to drop my oil pan" is absolutely ridiculous! Do not go here if you want work done in a timely manner or done at all to be honest. I had to pick my car up and take it elsewhere for my car to get fixed. Ganley Chevy will never get any more business from me or any of my friends or family and I will be making sure anyone else I speak to knows about how they are incompetent and rude. More
great service Cody was very friendly and helpful very clean waiting area...waiting on touchup paint still hope they call soon need it thanks for commpany clean waiting area...waiting on touchup paint still hope they call soon need it thanks for commpany More
Jason, Will and Cody were marvelous sales men.. And Jack the financial wizard was great also. I feel very comfortable driving my new Trail Blazer and I am very pleased I choose Ganley Chevy Dealership. Y the financial wizard was great also. I feel very comfortable driving my new Trail Blazer and I am very pleased I choose Ganley Chevy Dealership. Your salesmen are informative knowledgeable and very friendly. Kate Czohara More
Miss a little explanation but Ripken kind patient and thorough. Know a bit more about service, Sirius radio. All else good Was a bit surprised about the 36 months, thought it 39 (but fine) Also had thorough. Know a bit more about service, Sirius radio. All else good Was a bit surprised about the 36 months, thought it 39 (but fine) Also had 1,130 miles on mine and a nail was in my left front tire 2 days after purchase More
Always very friendly and polite, it is always a pleasure to go in for service. Have recommended Ganley to anyone who has been looking to purchase a vechicle to go in for service. Have recommended Ganley to anyone who has been looking to purchase a vechicle More
Both Pete and Jack were wonderful to work with. They were very helpful in helping me find the best car that fit my needs. I would definitely come back! very helpful in helping me find the best car that fit my needs. I would definitely come back! More