
Ganley Buick GMC
Cleveland, OH
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Everyone we met was very friendly. Steve Lyons is a rockstar. Had a very nice experience and got a better deal than we expected. Thanks for everything! Steve Lyons is a rockstar. Had a very nice experience and got a better deal than we expected. Thanks for everything! More
My title was not processed correctly and Ganley refused to fix it stating I should take it to the title Bureau myself. I also had a problem setting up an appointment to have heated seats installed but the to fix it stating I should take it to the title Bureau myself. I also had a problem setting up an appointment to have heated seats installed but the salesman did eventually resolve the problem. More
Sirius wasted 2 hours of my time attempting to resolve a problem with my car radio. Finally, they suggested I should go back to Ganley Buick for a repair. Service Dept took approximately 15 minutes to res problem with my car radio. Finally, they suggested I should go back to Ganley Buick for a repair. Service Dept took approximately 15 minutes to resolve problem! I'm embarrassed to admit the problem was of my making. I accidentally hit the mute on the radio - something I didn't know existed. I know now but service was very kind about not pointing this out to me. So Thank You to everyone in Service for kindness and promptness. More
My experience was excellent with a. used vehicle purchase. Sales and finance were very helpful and open. Glad at this point i chose this facility. used vehicle purchase. Sales and finance were very helpful and open. Glad at this point i chose this facility. More
Shelby was very professional, friendly and easy with whom to work. She kept us informed on status and facilitated getting the work done as timely as possible. Would use this dealership again for body repairs to work. She kept us informed on status and facilitated getting the work done as timely as possible. Would use this dealership again for body repairs. More
Everyone I dealt with was very professional. They were pleasant and courteous. They answered my questions with honest responses, nice to work with. They were pleasant and courteous. They answered my questions with honest responses, nice to work with. More
Tom and the whole sales staff are awesome. . They will work to get you a vehicle and never felt pressured. Will definitely go back again when it’s time! . They will work to get you a vehicle and never felt pressured. Will definitely go back again when it’s time! More