Gandrud Dodge Chrysler Jeep
Green Bay, WI
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Great service had to wait extra hour but they compensated us for the extra time which was great One of my premier dealerships I do business with for as long as I can remember us for the extra time which was great One of my premier dealerships I do business with for as long as I can remember More
I drove 45 minutes to bring my Town and Country in for scheduled service and they didn’t even look at the vehicle! Then they told me a reschedule for service couldn’t occur for another 26 days! This issue scheduled service and they didn’t even look at the vehicle! Then they told me a reschedule for service couldn’t occur for another 26 days! This issue with the vehicle is a safety factor/hazard to drive without the needed repairs. Their “Brand Promise” regarding service is an apparent fallacy! More
Clean facility with friendly staff willing to help and answer any questions or concerns. Fast service and clear explanation when service completed. answer any questions or concerns. Fast service and clear explanation when service completed. More
I utilized the drive-up oil change service. It was rather busy so initially I thought I would have to wait in my car. Service Associate Andrew approached my car, took my information and key so It was rather busy so initially I thought I would have to wait in my car. Service Associate Andrew approached my car, took my information and key so that I could leave my car and tend to other errands in the area. Andrew also told me that Gandrud will be transitioning to appointment-only oil changes to better meet customers' needs (i.e. not have to wait as long). More