Gandrud Dodge Chrysler Jeep

My First Brand New Car Gandrud has been amazing in so many ways. We bought a new car earlier this year and knew we would eventually come back to buy our next car at Gandrud. Gandrud has been amazing in so many ways. We bought a new car earlier this year and knew we would eventually come back to buy our next car at Gandrud. With an unexpected event of having our oldest car deemed totaled right after we just bought the new car for my husband, we had to look for a vehicle for myself. Truthfully I am an indecisive person so it was a long process on deciding what vehicle to buy. We went back and forth to other dealerships and nothing compares to the service that we received from Gandrud. Brick was our car salesman and he was very patient with us from the beginning. We explained our situation and he didn't pressure us to buy. When it was time to make our final decision, we went back to speak to Brick and he went above and beyond. Great work, Brick!! And thank you Tim for your reassurance on the color of the vehicle. We are definitely recommending our friends and family to go to Gandrud for their next vehicle. Keep up the great work, Gandrud! More

Exactly what I need from a dealer I had a specific model with options and color in mind when I searched online for it. Gandrud had it! I called the main number and was directed to Mik I had a specific model with options and color in mind when I searched online for it. Gandrud had it! I called the main number and was directed to Mike Walters. His easy going nature and ability to answer all my questions made it a very enjoyable experience. I felt he was very honest with me and went the extra mile to meet my needs. I'm talking my friend into upgrading his Jeep too with Gandrud and Mike. More

Awesome new car buying experience! Jeremy was very helpful, but not pushy, in our car buying search! He got our new car in trade from another dealer really fast since they didn't have Jeremy was very helpful, but not pushy, in our car buying search! He got our new car in trade from another dealer really fast since they didn't have the exact car we wanted on site. Tim handled the finance and purchase paperwork very professionally, giving us info on warranty plans without any pushy sales pitch. This was our 4th new car purchase from Gandrud since 2010. It is refreshing that a company rewarded us for our loyalty (unlike phone/cable/internet providers) by giving us a great deal on our trade-in. We had looked at another dealer who offered a really good deal, one that I thought Gandrud couldn't beat, but they did and they kept our business! It was actually a fun car buying experience! More

Terrific sales person, good deal, iffy finance guy Brick Cole, our salesman, was friendly, knowledgeable and helpful.. When we found that the car in which we were interested had been sold, Brick quick Brick Cole, our salesman, was friendly, knowledgeable and helpful.. When we found that the car in which we were interested had been sold, Brick quickly found a suitable substitute, and got us a good deal on it the first time. We recommend Brick highly. A not-so-good experience was with the F & I man, Ian Marcussen. He quickly wrote up the purchase agreement, without discussing with us any down payment or whether or not we had plates to transfer to our new car. He also make assumptions about his requirements in dealing with our lender that were wrong. He didn't even have us sign the purchase agreement when we were there. The result was that our lender paid the dealer the entire purchase price, resulting in a much higher monthly loan payment than we wanted, we had to go through the hassle of faxing a signed copy of the purchase agreement to the lender, and we are now waiting for a refund check for the additional charge that resulted from not asking if we had plates to transfer. The worst part of all this is that when we told Ian of our disappointments with how his service went, he did not apologize or seem sorry; he just threw it off as a "communications problem." We also dealt by phone with Tim Norman, who seemed a lot more professional. More

100 percent happy Dylan Leonard is our salesman that went above and beyond our expectations! Very helpfull and exceptionally knowledgeable! My wife told Dylan exactly w Dylan Leonard is our salesman that went above and beyond our expectations! Very helpfull and exceptionally knowledgeable! My wife told Dylan exactly what she wanted and in less than a week he had our Jeep built, Dylan sent us pictures daily on production and kept us involved. When the Jeep was completed it over exceeded our expectations! Dylan and Gandrud are certainly class acts! We will recommend Dylan to all of our friends and won’t consider anyone else in the future! Thanks again! Brad and Tammy Thielke More

Jeremy is awesome, knowledgeable and professional We bought a new Jeep Cherokee 4x4 and we didn’t need to haggle at all. He came out with a great price the first try. We are so happy 😀 We bought a new Jeep Cherokee 4x4 and we didn’t need to haggle at all. He came out with a great price the first try. We are so happy 😀 More

Excellent, no pressure experience Nathon was very enjoyable to work with. He was very knowledgeable about the Jeep Trailhawk, explaining its various functions and he worked with the s Nathon was very enjoyable to work with. He was very knowledgeable about the Jeep Trailhawk, explaining its various functions and he worked with the service dept to install the the add on I needed at a low cost to me . The price was excellent....there were many incentives that brought the price down significantly. This is the 4th vehicle I have purchased at Gandrud over the years. Nathon is a pleasant, enjoyable person who was straight up and honest. I would work with Nathon again anytime. I had my first Jeep when I was 20 and now I have my second 40 years later. More

Car buying made easy! We had been looking to purchase a new vehicle. My girlfriend said that her father bought all of his vehicles through Gandrud, so I thought I would ch We had been looking to purchase a new vehicle. My girlfriend said that her father bought all of his vehicles through Gandrud, so I thought I would check them out. I am really happy that I did. The incentives alone made it worthwhile. But the really great experience I had was that I didn't have to spend an entire day in the dealership. I chose my vehicle, filled out the appropriate applications, and was approved within minutes. The offer they made for our trade was very reasonable. We had a deal. Then they made an appointment time to sign the contract. We left and came back at our appointment time, and was in and out in 30 mins. I was thrilled with the whole experience, and will buy all future vehicles with Gandrud! Our salesman, Brick, was very thorough and made it easy. Thanks Brick! More

Easy, stress free, fun, accommodating No Hassle car buying is how I would describe my experience at Gandrud. No pressure, no stress, easy explanations, and great customer service. I walked No Hassle car buying is how I would describe my experience at Gandrud. No pressure, no stress, easy explanations, and great customer service. I walked in the door after traveling for a day and a half, and Jeremy was very professional and accommodating from searching vehicles, test driving, credit application, the whole nine yards. I live in Illiinois, but I would come back to Gandrud in Wisconsin to purchase another vehicle if in the market!! More

Back to a Jeep I had a Jeep many years back then switched to Toyotas. My daughter wanted a Jeep so back to a Jeep we went. We test drove a few but they did not have I had a Jeep many years back then switched to Toyotas. My daughter wanted a Jeep so back to a Jeep we went. We test drove a few but they did not have the accessories we wanted, Eric did a search and in a week he found a Jeep that fit our needs. The certification process took longer than expected but 2 weeks later we got the call it was ready. Our schedules were packed but they made it work to come and test drive, apply for loan and sign papers all within a week. I also got to take advantage of black Friday balloon event! Overall, great customer service and great prices! Would have liked oil changes included since most dealers do. More