Gandrud Dodge Chrysler Jeep
Green Bay, WI
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There is not adequate enough signage to properly direct customers to their destinations. The building's grounds were littered with cigarette butts and other trash. I was not greeted by anyone. The staff me customers to their destinations. The building's grounds were littered with cigarette butts and other trash. I was not greeted by anyone. The staff member primarily engaged with assisting me was too soft-spoken and too timid; it was challenging to communicate with the person assigned to help me. Not one of the cashiers were pleasant. At best, the cashiers were indifferent. The first cashier with whom I spoke was downright rude. I do not trust the work performed on my vehicle. I am hoping for the best, but expecting the worst. I believed I was charged far too much for diagnostic and evaluative services. More
Quick oil change and tire rotation. Was in and out, quick and easy. Everything was explained well, friendly, answered questions and got me back on the road quickly. Highly recommend! Was in and out, quick and easy. Everything was explained well, friendly, answered questions and got me back on the road quickly. Highly recommend! More
Very pleased with all departments from Sales, Service to Parts! I would recommend Gandrud Dodge to any person looking for a dealership that take care of their customers during and well after the purchase Parts! I would recommend Gandrud Dodge to any person looking for a dealership that take care of their customers during and well after the purchase. More
Steve did an excellent job. He was able to get me in the next day after diagnosing my issues and getting me back on the road within 24 hours. Very thorough job He was able to get me in the next day after diagnosing my issues and getting me back on the road within 24 hours. Very thorough job More
Everything was explained to where I could understand it. It was quickly repaired and back to me the next day.was expensive but it was to be expected. It was quickly repaired and back to me the next day.was expensive but it was to be expected. More
I have complete trust is this dealership, especially the service department. They have been exceedingly fair and honest with me, and the work done has been fantastic. I give them an A++++ service department. They have been exceedingly fair and honest with me, and the work done has been fantastic. I give them an A++++ More
I have had good and poor experiences at this dealership. When service has been sub par, they have owned it and made it right. However this last trip was perfect. I was in and out in 10 minutes, given proper When service has been sub par, they have owned it and made it right. However this last trip was perfect. I was in and out in 10 minutes, given proper suggestions for optional services and on my way in no time. More
The staff went above & beyond helping me with my car problem. They checked my warranty & looked at every angle of my problem. Wonderful experience. problem. They checked my warranty & looked at every angle of my problem. Wonderful experience. More