Galpin Honda - Service Center

Regular Service Just had my third service for my 2014 CRV and Kimberly Hernandes was extraordinary. She handled her job proffesionally and I was more than happy to dr Just had my third service for my 2014 CRV and Kimberly Hernandes was extraordinary. She handled her job proffesionally and I was more than happy to drive there again from Victorville. More

Great customer service! Thank Chaudry Ahmed for helping for the second time. My husband and I are happy with our new car. He always finds a way to helps get a great deal. Thank Chaudry Ahmed for helping for the second time. My husband and I are happy with our new car. He always finds a way to helps get a great deal. More

Outstanding Service Dept! Just want to thank Galpin Honda once again for their amazing service this past Saturday! They once again went out of their way to make my stay the mos Just want to thank Galpin Honda once again for their amazing service this past Saturday! They once again went out of their way to make my stay the most convienant as I waited for my service to be completed! From Chole in the service department to the man who gave me the shutter ride! Will definitely be a memorable one for me! Having to commute for 45 minutes for my service, was the least of my concern! Being phoneless was at that time! Nonetheless no compliants for it because I got the car i went in search for two weeks ago. Galpin Honda also made sure to fill up my tank! Thank you Silas Once again for going above and beyond that day! More

Honda's Maintenance Department Rocks I am very pleased with my scheduled maintenance visit for my Honda CR-V. Eduard Avetisyan was professional, helpful and provided excellent customer s I am very pleased with my scheduled maintenance visit for my Honda CR-V. Eduard Avetisyan was professional, helpful and provided excellent customer service. Thank you, S. Virag More

GREAT CUTOMER SERVICE !!!!!! I bought my Odyssey exl from Galpin Honda.my salesperson was Chaudry ahmed.He helped me to make my purchase very smooth. after sale I went to dealersh I bought my Odyssey exl from Galpin Honda.my salesperson was Chaudry ahmed.He helped me to make my purchase very smooth. after sale I went to dealership for first maintinece service. I dropped my car and went back home. The service departmt called me that my car is rady, but I did not have ride to go there.I called Chaudry Ahmed & asked him for ride. You know what ?.He came from work. took me to the dealership, offered me coffee. Great customer service.I am very happy customer.From now I will have my all business with Chaudry Ahmed of Galpin Honda. More

Thank you Francisco in service My husband took my honda civic so in for service as usual , that night I. Was looking over the paperwork and noticed my shock absorber was leaking, wh My husband took my honda civic so in for service as usual , that night I. Was looking over the paperwork and noticed my shock absorber was leaking, when I called to explain that I have 100,000 mile warranty and this should be covered, I was told that no it's liked brake pads and normal wear and tear it would be $150 for each one plus the service to install, didn't take this person's name but I wasn't going for that and called HONDA CARE ,and like I KNEW, it was 100 % covered, HONDA CARE. told me to have GALPIN CALL THEM WHEN I CALLED BACK AND WAS FINNALY ABLE TO SPEAK TO MY SERVICE GUY FRANCISCO, COME TO FIND OUT HE WAS THE ONLY ONE THST I spoke to that KNEW.anything , he already looked into it and ordered the parts thank you Francisco for being the only one out of 3 I spoke to that KNEW what he was doing BUT, why was everyone else's so clueless and going from one to the other, kept me on hold for at least 45 min for something so simple AGAIN THANKS FRANCISCO, I will look for your call when parts come in More

Worst Service Dept i have ever dealt with FROM MY EXPERIENCE THIS DEALERSHIP ONLY CARES ABOUT GETTING A SALE OUT OF THE CUSTOMERS! I BOUGHT A PREVIOUSLY OWNED VEHICLE BACK IN FEBRUARY AND FROM MY EXPERIENCE THIS DEALERSHIP ONLY CARES ABOUT GETTING A SALE OUT OF THE CUSTOMERS! I BOUGHT A PREVIOUSLY OWNED VEHICLE BACK IN FEBRUARY AND WITH THE HELP OF THE SERVICE DEPARTMENT AND HORRIBLE MANAGEMENT I HAVE RECEIVED NOTHING BUT HEADACHES, LIES, HORRIBLE COMMUNICATION AND AWFUL CUSTOMER SERVICE FROM THE MANAGEMENT TEAM AND THE SERVICE ADVISORS. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE AFTER THE HORRIBLE EXPERIENCES I HAVE HAD TO DEAL WITH OVER THE PAST SIX MONTHS! PHIL THE SALES MANAGER HAS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN! THE SERVICE DEPATMENT IS DISMAL AT BEST! THEY WORK ON THEIR OWN TIMELINE AND HAVE NO REGARD FOR CUSTOMERS OR THEIR TIME. ANGELA MANCINI IS THE WORST AND THE MANAGER GARY TRIES BUT FAILS AT HIS ATTEMPS TO SATISFY CUSTOMERS WITH HIS MINUTE CHARMS. OVERALL I WOULD NOT RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY. WHEN I THINK OF THE GALPIN FRANCHISE THE ONLY THING THAT COMES TO MIND NOW AND PROBABLY FOREVER IS THIS WAS THE WORST CARBUYING EXPERIENCE I HAVE EVER HAD. THIS DEALERSHIP SUCKS AND THEY WILL NEVER BE # 1 I RECOMMEND NORM REEVES IN CERRITOS, THEY GO THE EXTRA MILE AND GALPIN BARELY TAKES A STEP IN THE RIGHT DIRECTION! More