92 Reviews of Galpin Honda - Service Center
Uriel Resendiz very approachable service provider and very helpful to customers. I came to the service center a couple of times and he was very helpful to me . very approachable service provider and very helpful to customers. I came to the service center a couple of times and he was very helpful to me . More
Armen B. Is the best I had great experience with Armen , he is very polite and nice. Got my car in and out very quick and they washed my car as well. Thank you. I had great experience with Armen , he is very polite and nice. Got my car in and out very quick and they washed my car as well. Thank you. More
Excellent Customer Service Excellent customer experience on my first visit. I had to get my vehicle serviced with little to no time and being a non appointment. Henry at Galpin Excellent customer experience on my first visit. I had to get my vehicle serviced with little to no time and being a non appointment. Henry at Galpin was able to get that done for me, a million thanks to Henry @ Galpin. More
GALPIN SERVICE MISTAKE, SWEPT UNDER THE RUG THANK YOU Galpin Honda ! Not only did you service my 2015 Honda Accord on March 9th, you failed to tell me on my Multi Point Vehicle Inspection that p THANK YOU Galpin Honda ! Not only did you service my 2015 Honda Accord on March 9th, you failed to tell me on my Multi Point Vehicle Inspection that passed with flying colors ,That your Certified Honda Dealership would Cause my Accord to Stall on the 14 Freeway North not even half hour after leaving your lot, causing me to RISK NOT ONLY MY LIFE BUT THE LIFE OF OTHER DRIVERS. ALL Because you Neglected to follow your own recommend maintenance, THANK YOU Robertson's Palmdale Honda for informing me that , YES Galpin Honda is at fault, they found my car ENGINE OIL LEVEL WAS OVERFILLED , my car stalled on the 14N during rush hour because of the Negligence and irresponsible service to my car. To think directly following the accident I called My service advisor at Galpin Honda and was told this was a coincidence one had nothing to do with the other. When Palmdale Honda informed Galpin they were at fault I was contacted and spoke with The Service Manager and was told They are taking responsibility for overfilling the engine oil and wanted to make it right and told me he would like to offer me a free Car Alignment in the Future " something my Premium Service Plan would not cover. As a Loyal Customer with a history of 4 Galpin Motors Vehicles I'm offered a car service @ the Dealer who sent me on my way neglecting the Warning they have printed on page 453 of the Honda owners manual. IM AT A LOSS FOR WORDS . More
Fantastic Customer Service - Quick Turnaround I took my 2006 Accord here for a service recall. I arrived about an hour or so before my appointment, because I had another conflicting appointment & I took my 2006 Accord here for a service recall. I arrived about an hour or so before my appointment, because I had another conflicting appointment & I wasn't sure that I would be seen before my scheduled time, however, I was taken care of straight away by Uriel Resendiz. He took the time to explain the various service recalls that were required for my vehicle and how long I should expect the work would last, then got my car taken care of straight away. To my surprise he called to say the work was completed much earlier than expected. Once again, he explained the work that had been done. The whole time he provided very professional courteous service. I would highly recommend Galpin Honda Mission Hill's service center, and specifically ask for Uriel. More
Excellent service I took my car into dealer for service and received excellent service from Uriel Resendiz. He provided service that went way above the call of duty. A I took my car into dealer for service and received excellent service from Uriel Resendiz. He provided service that went way above the call of duty. A total professional and a terrific representative for Galpin Honda More
Excellent Service I had serviced my car here back in June and had a great experience. I was concerned that this time around it would be different considering I did not I had serviced my car here back in June and had a great experience. I was concerned that this time around it would be different considering I did not get the same service consultant. Uriel Resendiz was great he was very kind and professional. He was very clear and helpful with certain service decisions I had to make. I plan on returning and feel comfortable that this was not just luck, but that customer service is important to to Uriel and the other service consultants. More
Really helpful. Fast and easy. Drove in and was helped immediately. Very professional service and everyone was so nice. Had the pleasure of being helped by Angel lopez, very helpful Drove in and was helped immediately. Very professional service and everyone was so nice. Had the pleasure of being helped by Angel lopez, very helpful. Would definitely recommend. More
Simply great There's just so much to say with so little space. I'll make it short and sweet. I went in there for service fory 2013 accord and walked out with a br There's just so much to say with so little space. I'll make it short and sweet. I went in there for service fory 2013 accord and walked out with a brand new 2015 accord. Customer service was superb and the staff was great! Silas went above and beyond and took care of everything. Defenetly recommend working with him. More
Great Sales Consulant I needed a good priced car that was economic in gas. We stopped at Galpin Honda; luckily we met a sales consultant named Abe A. Tareen. He helped choo I needed a good priced car that was economic in gas. We stopped at Galpin Honda; luckily we met a sales consultant named Abe A. Tareen. He helped choose a convenient vehicle. He was really polite in the process. He took us on a test drive to see how felt about a 2013 Honda civic. He told us why the car was the most helpful for what we were looking for. Our kids and I were really satisfied with the car. He got us a good deal with the car. There was a discount on the car which helped us even more. I recommend to go to Galpin Honda , and if you want to have a good experience ask for the sales consulant Abe A. Tareen. More