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Galpin Honda
Mission Hills, CA
5,340 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,340 reviews
April 07, 2025
I bought a 2025 Honda CRV Hybrid L. Within a couple of months (less than 5 months) the car battery had totally died. It was replaced and a within two weeks another battery of the RecovR Within a couple of months (less than 5 months) the car battery had totally died. It was replaced and a within two weeks another battery of the RecovR died. I been trying to deal (calls, messages) with Galpin Honda General Manager, but I have not heard from him. I even sent an email to the salesperson March 29 to be forward to the general manager and still my issues remains unresolved. April 2, 2025, I filed a complain with Honda HQ and did not hear from them. April 7, 1025 I called Honda HQ about my complain and was told to have it escalated to the General Manager at Galpin Honda. Prior to purchasing Galpin Honda failed to mention that the battery of these cars gets drain due to the technology that it uses. I was never mention till after I called with the issue of the car dead battery. The receptionist and others there stated that the battery tends to drain due to the signals that the car is emitting. Honda HQ says there are no issues and will not acknowledge an issue that the Honda CRV Hybrid has. Customer service from Galpin Honda and Honda HQ leaves much to be desired. I am still waiting to have my issues resolved. When dealing with Galpin Honda, beware if you have issues with the car(s) or even Honda HQ. Buyer Beware! More
by JCM
April 07, 2025
“Working with Josue Gullen and Pedro Fernandez has been an absolute pleasure. Their team of skilled professionals is knowledgeable in their field and dedicated to providing top-notch service and support. T an absolute pleasure. Their team of skilled professionals is knowledgeable in their field and dedicated to providing top-notch service and support. They took the time to understand my unique needs and developed a tailored solution that exceeded our expectations. I cannot recommend Galpin Holda highly enough for any business seeking solutions and exceptional customer care.” More
by jaira989898
Employees Worked With
Josue Guillen and Pedro Fernandez
March 29, 2025
Thank you for the great experience. Ulysses made the process very smooth and made sure we felt comfortable through each step. Would definitely recommend! Ulysses made the process very smooth and made sure we felt comfortable through each step. Would definitely recommend! More
by briantrujillo1979
Employees Worked With
March 24, 2025
It’s great. From beginning to end of the buying process. The environment also 10/10. I honestly have not a single bad thing to say. Best experience I’ve had at a From beginning to end of the buying process. The environment also 10/10. I honestly have not a single bad thing to say. Best experience I’ve had at a dealership. Steven and Ulisses both were great as well as the internet manager. They were great at making it easy for me and still making a deal work for both of us. Truly a good way to do business. More
by rigobertochavez
March 20, 2025
Friendly people and friendly place to go. Easy, reliable and fast processing. Approachable employees. Always a good dealership. Easy, reliable and fast processing. Approachable employees. Always a good dealership. More
by cirilocalaycay
Employees Worked With
March 13, 2025
I recently financed a car at Galpin Honda, and it was a great experience. I had Josue help me out, and he made everything incredibly easy. All my questions were answered without issue, he was always willin great experience. I had Josue help me out, and he made everything incredibly easy. All my questions were answered without issue, he was always willing to double check anything for me or make changes, and even checked in afterwards. There was never a moment where I felt like an inconvenience or just another sell. I can not say enough great things about him or the dealership. I 100% recommend him if you're in the market for a car. More
by katherine_lemus
Employees Worked With
Josue Guillen
March 13, 2025
The absolute best dealership! My tribe and I have purchased 17+ cars with them and will continue to do so, Josue Guillen is just that good and meets all of our automotive needs, e My tribe and I have purchased 17+ cars with them and will continue to do so, Josue Guillen is just that good and meets all of our automotive needs, every time! More
by Tmrqz110
Employees Worked With
Josue Guillen
