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Galpin Ford - AZ

Prescott, AZ

Overview
Employees
Reviews
Vehicles
4.2
27 Reviews
For 40 years, Galpin Ford has been dedicated to providing the Prescott area with industry leading service. Whether you are looking for a new Ford vehicle or getting an oil change, our strong and committed staff is here to provide you with the help and experience you need. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, or inquire about financing!
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1000 Sandretto Dr

Prescott, AZ

86305

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Showing 27 reviews

April 13, 2026

Incredibly helpful Excluding the difficulty finding where to go because I'm use to a much larger dealership in a different city, the service the experience were all amazing, everyone I talked to were very he More

by ZACKEN1210
Recommend Dealer
Yes
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Apr 13, 2026 -

Galpin Ford - AZ responded

Thank you for trusting us with your Ford service. We appreciate your patience finding our service area and are glad our team made the experience smooth and welcoming. We look forward to assisting you again.

April 13, 2026

Micheal Galvin always takes care of us. We feel we can trust Him. He is the best advisor we have worked with More

by paddyot17
Recommend Dealer
Yes
Employees Worked With
Micheal Galvin
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Apr 13, 2026 -

Galpin Ford - AZ responded

We appreciate you taking the time to share this feedback. It’s rewarding to know you feel well supported and can rely on our service advisor. Thank you for trusting us with your Ford F-250.

April 13, 2026

They seem to get it done after I had a towedi from Flagstaff in a in a timely manner. More

by stevesellsparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entry Shack Larre
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Apr 13, 2026 -

Galpin Ford - AZ responded

It’s great to hear our service team completed your Ford repairs in a timely manner after your tow from Flagstaff. Thank you for sharing your experience. Please don’t hesitate to reach out if you need any further assistance.

April 13, 2026

There was confusion/delay in receiving the needed parts. Parts people ordered the wrong kit. The service writer and technician were great. More

by BILLMURPHY833
Recommend Dealer
Yes
Employees Worked With
Dale
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Apr 14, 2026 -

Galpin Ford - AZ responded

Bill, thanks for sharing your thoughts about your experience with Galpin Ford - AZ. We appreciate your business and hope to see you again soon!

April 13, 2026

Extraordinary! I will always come back to Galpin as their customer service and help is amazing!! More

by contrygrlhrt
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Apr 13, 2026 -

Galpin Ford - AZ responded

It’s wonderful to hear you found our service extraordinary. We’re delighted our team could provide the support you needed for your Ford and look forward to helping you again.

April 13, 2026

Extraordinary! I will always come back to Galpin as their customer service and help is amazing!! More

by contrygrlhrt
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Apr 13, 2026 -

Galpin Ford - AZ responded

It’s wonderful to hear that our service team delivered extraordinary support for your Ford Expedition Max. Thank you for choosing us. We look forward to assisting you on your next visit.

April 13, 2026

David was amazing! He was helpful every step of the way to leverage my after market warranty to get the best possible repairs for my vehicle. A+ all the way! Would reco More

by JONATHANANDREWSAYER
Recommend Dealer
Yes
Employees Worked With
David
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Apr 13, 2026 -

Galpin Ford - AZ responded

We’re delighted our team could leverage your aftermarket warranty to deliver thorough repairs on your Mazda CX-5. Thank you for recommending us, and we look forward to supporting your future service needs.

April 13, 2026

He made sure our wait was as nice as could be He is a nice guy More

by cymelvin
Recommend Dealer
Yes
Employees Worked With
David. He was great!
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Apr 13, 2026 -

Galpin Ford - AZ responded

It’s great to hear our team made your wait comfortable while servicing your Ford Fusion Hybrid. Thank you for sharing your positive experience. We look forward to assisting you again.

April 13, 2026

By far the quickest and best service around. Very impressed with the entire team at Galpin. Thank you so much for the fast turn around. We also use Galpin for our fleet and there isn't a better More

by doug@quickqualityaz.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lano, Jake, Pablo Vasquez
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Apr 13, 2026 -

Galpin Ford - AZ responded

It’s great to hear your Chevrolet Silverado 1500 received such a fast turnaround. We appreciate your continued trust in us for your fleet needs and look forward to helping you again.

April 13, 2026

Poor communication, kept my vehicle with car seats in it for longer than I was told, car was taken in around 10:30, not even brought into the shop until 1:30 the following day and took an hour on a recall a More

by Wolff family
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug, service
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Apr 17, 2026 -

Galpin Ford - AZ responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 17, 2026 -

Galpin Ford - AZ responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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