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Galpin Ford - AZ

Prescott, AZ

Overview
Employees
Reviews
Vehicles
4.2
27 Reviews
For 40 years, Galpin Ford has been dedicated to providing the Prescott area with industry leading service. Whether you are looking for a new Ford vehicle or getting an oil change, our strong and committed staff is here to provide you with the help and experience you need. Feel free to browse our inventory online, request more information about vehicles, set up a test drive, or inquire about financing!
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1000 Sandretto Dr

Prescott, AZ

86305

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Showing 27 reviews

April 17, 2026

Very friendly, thorough with the inspection, and was faster than the estimate time they gave me. More

by mettameta
Recommend Dealer
Yes
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Apr 17, 2026 -

Galpin Ford - AZ responded

It’s fantastic to hear our team took great care of your Ford Bronco Sport inspection and even beat the estimated completion time. We appreciate your feedback and look forward to assisting you again with any future service.

April 16, 2026

The experience was great! Checked in my car with Matthew and he let me know when my car was ready to go. More

by kitkatheff
Recommend Dealer
Yes
Employees Worked With
Matthew
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Apr 16, 2026 -

Galpin Ford - AZ responded

Thank you for trusting us with your Ford Escape. We’re glad the check-in went smoothly and that we kept you informed while your vehicle was being prepared.

April 16, 2026

We all agreed on services and terms, they gave me a ride home and my vehicle ?? was done when promised More

by barnesma
Recommend Dealer
Yes
Employees Worked With
Dale Potter
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Apr 16, 2026 -

Galpin Ford - AZ responded

We’re pleased the services and terms met your expectations and our shuttle ride brought you home comfortably. Completing your Ford when promised is important to us. Thanks for the 5-star feedback.

April 15, 2026

Greeted promptly, Advisor was very efficient, vehicle was completed in the estimated time Great service More

by bentleycyn
Recommend Dealer
Yes
Employees Worked With
Michael Galvan
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Apr 16, 2026 -

Galpin Ford - AZ responded

It’s fantastic to hear your Ford Explorer received a prompt greeting and efficient service, all finished within the estimated time. Thank you for sharing your experience, and we look forward to keeping your Explorer running smoothly.

April 15, 2026

I knew it was going to be a pleasant experience when I spoke with Matt in the phone prior to bringing my truck in, he was the utmost professional with wonderful customer service skills, Thank you! More

by mftalley1
Recommend Dealer
Yes
Employees Worked With
Matt he was wonderful
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Apr 15, 2026 -

Galpin Ford - AZ responded

Thank you for sharing your feedback. We’re pleased the call before your Ford F-150 service felt professional and welcoming, and that you received attentive care throughout. We appreciate your five-star rating and look forward to helping you again.

April 15, 2026

Dealership is clean, has a TV to watch while you wait. The have a shuttle to take you home and.pick you up. They have water for you. It is nice More

by JEFFMARCUS501
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nobody
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Apr 15, 2026 -

Galpin Ford - AZ responded

We’re delighted to hear you enjoyed the clean waiting area, TV, complimentary water and shuttle service during your visit. Thank you for trusting us with your Ford service. We look forward to serving you again.

April 14, 2026

I was told it would take 40 minutes to change battery, two and half hours later they finally got it done. More

by bethhopkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 15, 2026 -

Galpin Ford - AZ responded

Hello Beth: We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 14, 2026

Friendly, kind, respectful and fun! The timing was perfect as well in only an hour. More

by pjfiorino1947
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 14, 2026 -

Galpin Ford - AZ responded

Thank you for sharing your feedback. We’re happy our team was friendly and respectful while keeping the visit enjoyable. It’s great we completed your Ford F-150 service in about an hour.

April 14, 2026

I had a unique issue with my new-to-me truck, which they helped diagnose and repair. More

by tdhaynes1976
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 14, 2026 -

Galpin Ford - AZ responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Galpin Ford - AZ. We look forward to having you as a valued customer for many years to come!

April 13, 2026

Incredibly professional and helpful. David has been incredible and his knowledge and professionalism is superb. You are lucky to have him On your team. More

by ginaschuetta
Recommend Dealer
Yes
Employees Worked With
David is amazing.
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Apr 13, 2026 -

Galpin Ford - AZ responded

It’s wonderful to hear our team provided such professional and knowledgeable service for your Ford. We appreciate your kind words and look forward to assisting you again.

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