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Galles Chevrolet
Albuquerque, NM
201 Reviews
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Showing 201 reviews
December 27, 2022
This was the MOST UNPROFESSIONAL service I have ever experienced in this industry! The rude and discourteous girls that answer the phone need more training especially with discriminatory and ethical beh experienced in this industry! The rude and discourteous girls that answer the phone need more training especially with discriminatory and ethical behavior! I was told, 'of course you have to pay, what don't you seem to understand!'. I was trying to get to correct amount to pay. My mother of Mexican descent also called here to help with 1200 maintenance bill but was also treated very unfairly and was not able to. If you want a valued reputation I strongly suggest you re-train such unintelligent and unrefined help who are the face of your company! I have told everyone about this experience! More
by l2033737
Employees Worked With
Deb & Shayan
November 23, 2022
I went to this dealership because leading the service website was advertised: New Express Service starting at $59.95 in 45 minutes or less. Includes oil & filter change, tire rotation, multi-point inspe website was advertised: New Express Service starting at $59.95 in 45 minutes or less. Includes oil & filter change, tire rotation, multi-point inspection and complimentary car wash. I pulled in and asked for the express service. I was asked if I would wait at the dealership. Over two hours later my car was ready and I was told that there was no longer any express service. I shouldn’t be upset. The charge would be $100+. They finally honored the advertised price. They said if I wanted the car wash I’d have to wait another 15 minutes. I didn’t want to stay any longer and left without the car wash. More
by G.mallory
Employees Worked With
Corey Carrasco
October 20, 2022
Andrew Contreras was an excellent salesman and met all our needs. He is an asset to Galles. He was on top of very thing that we asked for. I would rate him a 5 star. Virginia Baca our needs. He is an asset to Galles. He was on top of very thing that we asked for. I would rate him a 5 star. Virginia Baca More
by vlbaca52
Employees Worked With
Andrew Contreras
October 02, 2022
I went there today, Friday, 9/30/22, to purchase a Mazda CX-5. They had it listed at a “great” price. My trade in, a Clean Honda Accord 2017 was appraised at Lexus of Albuqurque and Car Max at $15,000. Gall CX-5. They had it listed at a “great” price. My trade in, a Clean Honda Accord 2017 was appraised at Lexus of Albuqurque and Car Max at $15,000. Galles offered me $10,000. The “great” price on the Mazda at closing suddenly included a $3,000 charge for a “SWAT” anti-theft device that the salesmen an manager insisted was a mandatory item in all of their cars. They said it was because of the auto theft problem in Albuqurque. WHAT!!!. I said I didn’t want it but I was told I had no choice. This is utter xxxxxxxxx. My research showed it should always be an option and is by no means “mandatory”. Other dealerships were using the same scam but charging $700.00 for the same item that Galles priced at $3,000.00. A further charge was added, $1000.00 for dealer prep. This used car was filthy, it looked like it was just taken in on trade. What prep? This dealership, Galles Chevrolet on University, is based on greed and takes advantage of the trusting nature of its customers, more lie it’s victims. Avoid this place. There are still honest car salesmen in Albuqurque but none at Galles Chevrolet. More
by quintanorobert
Employees Worked With
Sergio
September 30, 2022
Tommy helped my fiancé and I get into the perfect vehicle. After no where else in town would work with us, The staff at Galles helped us find a truck we loved and get financing quickly and painlessly vehicle. After no where else in town would work with us, The staff at Galles helped us find a truck we loved and get financing quickly and painlessly. This is the only dealership I will recommend in Albuquerque. Tommy will take care of you like family. 100% recommend. More
by Laurengutierrez01
Employees Worked With
Tommy
September 29, 2022
I was referred her by a friend. I didn’t go in with high hopes seeing it as bigger dealership and my credit isn’t the best. I got to work with Tommy and I don’t know what kind of ma I didn’t go in with high hopes seeing it as bigger dealership and my credit isn’t the best. I got to work with Tommy and I don’t know what kind of magic he is working over there, but not only did he find me a car I loved. It was affordable and he was able to get me approved with my credit. He definitely changed my views on big name dealerships and I will absolutely be back to get my end goal car once my credit is where it needs to be! More
by njurado1313
Employees Worked With
Tommy
September 17, 2022
Five star customer service from Steven Gallegos. My Chevrolet bolt is a awesome EV to drive. Go by Galles Chevrolet and ask for Steven Gallegos. -Terry Herrera- My Chevrolet bolt is a awesome EV to drive. Go by Galles Chevrolet and ask for Steven Gallegos. -Terry Herrera- More
by Maryherrera1977
Employees Worked With
Steven Gallegos is a five star employee.
September 16, 2022
My experience with Steven Gallegos was so amazing when we decided on a second vehicle we went to Steven Gallegos at Galles Chevrolet again. There is no hassle with Steven, he is respectful and professional.. decided on a second vehicle we went to Steven Gallegos at Galles Chevrolet again. There is no hassle with Steven, he is respectful and professional... I highly recommend Steven to all my family and friends! AMAZING SERVICE!! More
by Debtrim66
Employees Worked With
Steven Gallegos
