Galles Chevrolet
Albuquerque, NM
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Advertised feature missing. Asked to return next day and wait for delivery of vehicle with feature. They refused and have washed their hands of problem. wait for delivery of vehicle with feature. They refused and have washed their hands of problem. More
I would recommend this dealership the sales staff were very professional curtious and concerned for my sales needs. Took the time to explain details about the vehicle took me for a test drive to explain a very professional curtious and concerned for my sales needs. Took the time to explain details about the vehicle took me for a test drive to explain and let me look the vehicle while going around entire vehicle and explaining all the perks to my purchase. More
Hello, Our family was on a road trip from Denver to Hello, Our family was on a road trip from Denver to Phoenix for a youth hockey tournament. Our vehicle had engine problems 60 miles outside of Alb Hello, Our family was on a road trip from Denver to Phoenix for a youth hockey tournament. Our vehicle had engine problems 60 miles outside of Albuquerque (2007 Chevy Silverado). On Star arranged a tow to the Galles dealership. I called ahead and explained our situation and the helpful service gal put us in touch with Chris to go over our options. Chris explained they would be ready to work on our vehicle when we arrived. When we arrived they immediately took our truck back to the service bay and started working on it. They serviced our vehicle quickly to try and get us back on the road to make a 6:00 hockey game in Scottsdale. Unfortunately when we got the vehicle back it was still showing engine errors, Chris quickly had Enterprise bring a rental over for us and we took that for the weekend. Chris kept us updated throughout the weekend on our vehicle status. He called us early Tuesday morning to let us know we could pick up our vehicle knowing we needed to get on the road and get back to Denver. I really appreciate the helpful service people at Galles from the gals that answered the phone and helped connect us with Chris to get status on our truck. Thanks so much Galles for helping us through a tough situation. The Bourgeois' Arvada, Colorado More
Abram spent a lot of time with us [over a period of two days], answering questions, demonstrating the car, helping us locate the car we wanted. We enjoyed our time with him and with the others who helped c days], answering questions, demonstrating the car, helping us locate the car we wanted. We enjoyed our time with him and with the others who helped complete, hassle-free, the purchase. We are both retired teachers and we would have given Abram an A+! We will highly recommend him and consider him a friend now. Lee Otero was also very helpful and carefully explained our options. He even helped us get the new car insured on the spot. Steve helped with the final paper work, which was professionally and quickly done. Thank you for such competent and polite professionals. More
I was so happy that they called and made sure my extended warrenty would cover my issue. They even had my key fobs fixed. It was a great day to find out that all of the costs was only $75 my deductible wha warrenty would cover my issue. They even had my key fobs fixed. It was a great day to find out that all of the costs was only $75 my deductible what a relief. More
Typical Albuquerque Dealership, full price was the only price offered. Variants on full price that where actually over sticker due to add ons that are worth nothing. Told high pressure sales person "What price offered. Variants on full price that where actually over sticker due to add ons that are worth nothing. Told high pressure sales person "What it would take" about 3 times, $800 over invoice with no add ons, cash only deal. I WAS IGNORED!!!!!!!!! Wanted to buy $60K truck (3500HD crew cab diesel) walked away with nothing. Will buy from costco services final price WILL BE no more than $800 over invoice. Sales jerk tried to pit wife against husband, I been married 17 years...nice try. we both laughed and left right after that. To top it all? My Vette had a recall that I knew about. Had to go home and print it out to show shop manager as he did not believe me and could not look it up. Told dealership to NOT run the car without me being there to test the brakes they replaced. Some young kid took it out for a joy ride anyhow and brought car back smelling like it had been run hard as crap. Kid got out of car visibly shaken. MPG meter was about 19 when I dropped the car off with 1/2 a tank of gas gone, after joy ride it was at 10 Mpg average......not sure how hard you have to run the car to do that but it must have been outrageous, nice treat for brand new brakes huh? I floor it once a day at a minimum and still get 19 MPG average. I was told by a friend that since this poor dealership sells less than a dozen vettes a year they rarely see them and have a bad habit of running the dog crap out of them when they get into their shop. I should have known better, I gave specific instructions to avoid that but they where ignored. I understand very well they are REQUIRED to demo a car after they do brake work, I told them to do it with me there ONLY. More
The experience was great, no pressure Andy was very patient with my questions and indecision. Going through finance went well Steve was able to find an even lower interst rate which was much appreacia patient with my questions and indecision. Going through finance went well Steve was able to find an even lower interst rate which was much appreaciated. Thanks to everyone a job well done. More
Mark was very professional in showing us new cars at all times. He took great care to answer all my questions and concerns about the different cars available. times. He took great care to answer all my questions and concerns about the different cars available. More
I have worked with this dealership service department in the past. The quality of work was outstanding and the service personnel were very professional. Would reccomend this dealership without reservation the past. The quality of work was outstanding and the service personnel were very professional. Would reccomend this dealership without reservation! More