Galles Chevrolet
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 197 reviews
CAME IN TO CHECK ENGINE LIGHT ON IN MY SATURN VUE.TURNED OUT TO BE LOOSE GAS CAP SEAL.WHAT A RELIEF.FAST FRIENDLY SERVICE,INFORMATIVE CHAT WITH TECH.THANKS TO ALL INVOLVED.I WILL BE BACK.---TONY OUT TO BE LOOSE GAS CAP SEAL.WHAT A RELIEF.FAST FRIENDLY SERVICE,INFORMATIVE CHAT WITH TECH.THANKS TO ALL INVOLVED.I WILL BE BACK.---TONY More
they are doing good job for text and Video phone for my commication about kind of problem with my SUV plus Shutter driver is moving drive fast before 6 pm will be close. i wish my warranty will be another commication about kind of problem with my SUV plus Shutter driver is moving drive fast before 6 pm will be close. i wish my warranty will be another three yrs again . mine will be expire next May 12 ! i will be alittle sad what if happens with my suv down in the future ! More
Best experience of buying a new car in my life! Sales staff was knowlegable and friendly, driving us around in golf cart to see all inventory. Test drive was comfortable with easy access to interstate fo staff was knowlegable and friendly, driving us around in golf cart to see all inventory. Test drive was comfortable with easy access to interstate for variety of driving conditions. More
Foster was very helpful on finding me a new car. The service that I recieved from him and everyone else was very good. I will recommend this dealership to somebody else. service that I recieved from him and everyone else was very good. I will recommend this dealership to somebody else. More
I came in to get my window fixed and not only did they get me in right away, but they fixed the issue quickly and cheaply! Wow - excellent, fast, professional, and super-friendly service! Thank you! get me in right away, but they fixed the issue quickly and cheaply! Wow - excellent, fast, professional, and super-friendly service! Thank you! More
Set up an appointment online and shortly got an email back from Ashley to confirm and ask additional info. Could tell from the email that Ashley was concerned about customer service AND she had the custo back from Ashley to confirm and ask additional info. Could tell from the email that Ashley was concerned about customer service AND she had the customer service personality. When we met face to face, it was confirmed. Most important, she put me at ease. Getting a car serviced is always cause for angst. Ashley turned me over to Leonard and I got more of the same. He asked good questions about my issues to verify the work that needed to be done, was sure to keep me informed of the progress and other issues discovered. I don't consider myself an auto service/repair novice, but certainly not an expert either. I felt like I wasn't "out of control". We left a few things undone, but I'll be back soon!! Big kudos to Ashley and Leonard! More
Love that you can make an appointment in the afternoon! Christopher was very nice and explanatory. Very nice shuttle driver, courteous and friendly. Nice being able to go to the shopping center while wai Christopher was very nice and explanatory. Very nice shuttle driver, courteous and friendly. Nice being able to go to the shopping center while waiting for my car to be fixed. Good deal -- More
Advertised feature missing. Asked to return next day and wait for delivery of vehicle with feature. They refused and have washed their hands of problem. wait for delivery of vehicle with feature. They refused and have washed their hands of problem. More
Hello, Our family was on a road trip from Denver to Hello, Our family was on a road trip from Denver to Phoenix for a youth hockey tournament. Our vehicle had engine problems 60 miles outside of Alb Hello, Our family was on a road trip from Denver to Phoenix for a youth hockey tournament. Our vehicle had engine problems 60 miles outside of Albuquerque (2007 Chevy Silverado). On Star arranged a tow to the Galles dealership. I called ahead and explained our situation and the helpful service gal put us in touch with Chris to go over our options. Chris explained they would be ready to work on our vehicle when we arrived. When we arrived they immediately took our truck back to the service bay and started working on it. They serviced our vehicle quickly to try and get us back on the road to make a 6:00 hockey game in Scottsdale. Unfortunately when we got the vehicle back it was still showing engine errors, Chris quickly had Enterprise bring a rental over for us and we took that for the weekend. Chris kept us updated throughout the weekend on our vehicle status. He called us early Tuesday morning to let us know we could pick up our vehicle knowing we needed to get on the road and get back to Denver. I really appreciate the helpful service people at Galles from the gals that answered the phone and helped connect us with Chris to get status on our truck. Thanks so much Galles for helping us through a tough situation. The Bourgeois' Arvada, Colorado More
I would recommend this dealership the sales staff were very professional curtious and concerned for my sales needs. Took the time to explain details about the vehicle took me for a test drive to explain a very professional curtious and concerned for my sales needs. Took the time to explain details about the vehicle took me for a test drive to explain and let me look the vehicle while going around entire vehicle and explaining all the perks to my purchase. More