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Galles Chevrolet

Albuquerque, NM

4.5
197 Reviews

2801 University Blvd

Albuquerque, NM

87107

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Showing 197 reviews

August 14, 2013

We will recommend this dealership but with a caveat. There was no high pressure as with other dealerships but we found that they weren't very forthcoming with ALL the information needed to make an infor More

by Chyotrix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Webster
Aug 16, 2013 -

Galles Chevrolet responded

Chris, I just received your review and I am sorry that you had somewhat of a frustrating experience. We certainly pride ourselves on being a full-disclosure dealership and we will definitely look into this situation. In the meantime, our General Manager, Joe Ruther would like to speak with you to discuss the situation further. You can reach him at 505-766-6800. We appreciate your business and your honesty! We strive for 100% customer satisfaction and we take situations like these, though they are rare, as a learning experience. Thank You. Cori Galles - 505-766-6800.

March 13, 2013

Upper Management and service were fantastic! My salesman was very friendly, but I'm sorry to say a bit like the car salesman of the past. He was reluctant to answer straight forward. And neglected to inform More

by Kathy Longinaker
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herman Burns
Aug 16, 2013 -

Galles Chevrolet responded

Kathy, Thank you so much for your business. I also appreciate your honest feedback. We are a full disclosure dealership and it is important to receive feedback from our customers so we can continue to strive for 100% customer satisfaction. You are in great hands with Leonard as your Service Advisor and we look forward to seeing you back in the store very soon! Thank You- Cori Galles - 505-766-6800

February 08, 2013

I had purchased new car in 2010, traded it for a Ford Pickup and applied for refund of unused credit life and gap insurance. They did not know how to do it was not very accomdating at all. Did not proces More

by hankhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve and Ralph
January 29, 2013

I was treated far and my deal went well with this dealership. I would recommend them for good customer service and they were good to work with. More

by PaulMedlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Torres, Lee Otero, and the Manager
January 27, 2013

Great customer service! Friendly sales people and the service manager always takes very good care of us. I love my new car and would recommend Galles. More

by settecerri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Thomas. Mike Trivigno
January 22, 2013

I inherited a '95 Saturn SL2. It only had 35,000 miles on it, but it hadn't been driven or serviced for quite a while. I told Candice Munoz, the Service Advisor, that I needed to take the car on a long t More

by nanCG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Munoz
January 16, 2013

I available product is excellent. The staff were upfront, polite and sensitive to my needs and budget. The entire process was professional and I would return for future purchases. More

by barry41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
January 11, 2013

General Sale Manager, Mike was OUTSTANDING! Jesus Castillo worked quickly and identified what I needed in order to make the sale. Galles is a really good dealership More

by dpruitt74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
January 10, 2013

I gave Galles Chevrolet an excellent rating because my experience was just that, great! Our vehicle broke down while we were on vacation and Galles was right around the corner so we took our vehicle ther More

by Educate ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Candice Munoz
January 09, 2013

Bought 3 Chevys from this dealership in the past all new. 1985 Suburban, 2003 Tahoe and 2003 Suburban. All were great cars. This time Mr John Black did an excellent job in the end of year stress period. We d More

by princesspesty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Black
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