Galles Chevrolet
Albuquerque, NM
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Purchase of 2017 Volt I am from Arizona. I purchased a 2017 Volt in June. All of this was arranged via emails and telephone calls. Absolutely no hassles and the most effi I am from Arizona. I purchased a 2017 Volt in June. All of this was arranged via emails and telephone calls. Absolutely no hassles and the most efficient process I have ever experienced in purchasing a vehicle (I am 68 years old and have experienced the worst). I particularly thank Jessica for making the purchase so enjoyable and Travis for picking my wife and I up at the airport and assisting us through the completion of the purchase. More
Emergency Very courteous, professional service folks. Without an appointment as I am from out of state they took my truck right in and took care of my issues. W Very courteous, professional service folks. Without an appointment as I am from out of state they took my truck right in and took care of my issues. Would have washed it also, but alas, being a dually it was too big. New diesel fuel filter and checked air in tires, etc. on my Silverado 3500 HD. More
Tourist ripoff On trip, needed oil change. Immediately tried to add on stuff; this is a new vehicle. Wanted $90.34 to change oil; we had the $39.95 GM coupon-he sai On trip, needed oil change. Immediately tried to add on stuff; this is a new vehicle. Wanted $90.34 to change oil; we had the $39.95 GM coupon-he said that didn't apply cause ours needed 9 quarts but he took off $20 for tire rotation that was supposed to be free anyway. Called our home dealership who said service should be $55 max for oil change, system check, top off & rotation. When finished knowing I had to leave, they didn't come tell me it was ready; I saw it myself. I specifically told them I did not want the battery kit that was not needed; charged $10. When questioned at pay out, there was an excuse for everything & price did not change. Only positive-they fixed recall we were aware of but hadn't received notice it was available. More
Oil change Very helpful, great customer service, went in for oil change and got a lot more. Did not wait long for a shuttle, which also picked us up at a certain Very helpful, great customer service, went in for oil change and got a lot more. Did not wait long for a shuttle, which also picked us up at a certain location. More
Respect kindness and knowleged Mr,Scoopmire and Felicia were wonderful gave complete attention and provided the car i wanted and i never felt stressed best sales done they are so gr Mr,Scoopmire and Felicia were wonderful gave complete attention and provided the car i wanted and i never felt stressed best sales done they are so great I would love for everyone to meet and buy from them and your company is great to have these fantastic employees,THANK YOU !!They need to be reconized for their good job. More
Galles Chevrolet Did Right By Me Overall I was delighted with my new car buying experience at Galles Chevrolet. My salesman Justin Williamson was very attentive to my needs, a good li Overall I was delighted with my new car buying experience at Galles Chevrolet. My salesman Justin Williamson was very attentive to my needs, a good listener, and then able to smoothly coordinate things with several other Galles folks as needed to make everything flow smoothly and help me make the best informed decision. After having bought several new cars at dealerships in other states during my lifetime, I am glad that I went to Galles here in Albuquerque for this purchase. To me, they seem to have the best spirit of what I look for in a place to buy a car, and I am happy to spread the good word. More
Great customer service Finally decided to get a new car and Christina Lanham was able to help me, she made sure I was helped and continue to check on me as I was waiting. Sh Finally decided to get a new car and Christina Lanham was able to help me, she made sure I was helped and continue to check on me as I was waiting. She refer me to Shawn Senior who helped me get into the vehicle I wanted. He was patience and made sure I was comfortable with my choice, and he was able to find the car I wanted. They both were honest, professional and had great customer service. Thank you. More
Great Service, Fair Deal It is not often these days that you find a business that makes a stressful situation almost enjoyable. Christinia, and Victor went beyond the call o It is not often these days that you find a business that makes a stressful situation almost enjoyable. Christinia, and Victor went beyond the call of duty explaining every single control to my wife. And they did it all with a smile on their faces. Codi made the paper work easy, and it was completed quickly. Over the years I have purchased several cars and trucks, This was by far the best experience with a dealer I have had. By the way, I think we got a good fair price. More
Not true to their word I'd purchased a used car. Was told new tires were put on, I had a flat & guy at tire shop said they were the cheapest tires. I'd purchased a used car. Was told new tires were put on, I had a flat & guy at tire shop said they were the cheapest tires. More
Great customer service I couldn't be more pleased with my experience at Galles. Tony listened to what I wanted and had the truck waiting for us when we came in to make a dea I couldn't be more pleased with my experience at Galles. Tony listened to what I wanted and had the truck waiting for us when we came in to make a deal. Shawn showed us the truck, took us out for a test drive and then let my wife and make a decision, without the ridiculous high pressure tactics we had experience at other dealerships. It was the most pleasant car buying experience I've had in years. I give Tony and Shawn 5 stars all the way! Rocklyn Schmidt More